Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charita Roberts

Patient Care Assistant/Certified Nursing Assistant
Brooklyn,NY

Summary

Dedicated healthcare professional with a proven track record at Bellevue Hospital, excelling in patient care through vital signs monitoring and empathetic patient education. Streamlined record management at the Ministry Of Labour And Social Security, enhancing efficiency. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

11
11
years of professional experience

Work History

Patient Care Assistant

Bellevue Hospital
04.2024 - Current
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Gathered medical information, weight and height measurements and vital signs.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Certified Nursing Assistant

Saint Joachim and Anne Nursing and Rehabilitation
07.2023 - 03.2024
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Sandwich Artisan/Customer Service Cashier

Burger UrWay / UrWay Subs
12.2021 - 03.2023
  • Maintained proper food handling techniques when preparing ingredients, ensuring compliance with sanitation regulations.
  • Stayed up-to-date on current allergen information and educated coworkers on best practices for accommodating sensitivities or special requests from customers with allergies or dietary restrictions.
  • Resolved customer complaints promptly and professionally, maintaining a reputation for outstanding service quality within the community.
  • Managed inventory levels, ordering supplies as necessary to maintain optimal stock levels for seamless operation.
  • Collaborated with team members to maintain a clean and organized work environment, adhering to health and safety standards.

Housekeeping Room Attendant

The Grand Golf Resort and Spa
11.2019 - 10.2021
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Records Clerk /Insurance Claims Specialist

Ministry Of Labour And Social Security
07.2013 - 09.2019
  • Streamlined scanning processes by implementing standardized procedures for digitizing physical documents, resulting in more efficient record management.
  • Updated records with new information.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Created and maintained electronic filing system for quick and easy retrieval of records.
  • Generated reports from database systems to track records.
  • Utilized document imaging software to index, store and retrieve records.

Education

Certificate - Patient Care Associate

Daisley Institute
Brooklyn, NY
05.2001 -

Certificate And Licence - Certified Nursing Assistant

Daisley Institute
Brooklyn, NY
05.2001 -

Certificate in Finance And Administration - Finance And Administration

Brown's Town Community College
Brown's Town St Ann Jamaica
05.2001 -

High School Diploma -

Brown's Town High School
Brown's Town St Ann Jamaica
05.2001 -

Skills

    Vital signs monitoring

    Basic Life Support

    Patient Education

    Personal Hygiene Assistance

    ADL support

    Patient Monitoring

    Feeding Assistance

    Blood Glucose Testing

    Infection Control

    Documentation

    Safety Protocols

    Healthcare operations

Timeline

Patient Care Assistant

Bellevue Hospital
04.2024 - Current

Certified Nursing Assistant

Saint Joachim and Anne Nursing and Rehabilitation
07.2023 - 03.2024

Sandwich Artisan/Customer Service Cashier

Burger UrWay / UrWay Subs
12.2021 - 03.2023

Housekeeping Room Attendant

The Grand Golf Resort and Spa
11.2019 - 10.2021

Records Clerk /Insurance Claims Specialist

Ministry Of Labour And Social Security
07.2013 - 09.2019

Certificate - Patient Care Associate

Daisley Institute
05.2001 -

Certificate And Licence - Certified Nursing Assistant

Daisley Institute
05.2001 -

Certificate in Finance And Administration - Finance And Administration

Brown's Town Community College
05.2001 -

High School Diploma -

Brown's Town High School
05.2001 -

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Charita RobertsPatient Care Assistant/Certified Nursing Assistant