Charity Blocker
Moro,AR
Summary
Dynamic Rough Rice Manager at Specialty Rice with a proven track record in enhancing productivity and quality control. Skilled in team leadership and inventory management, I successfully implemented process improvements that reduced waste and elevated customer satisfaction. Committed to fostering a collaborative culture, I trained staff to excel in their roles and resolve conflicts effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rough Rice Manager
Specialty Rice
Brinkley, AR
09.2022 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to safety standards.
- Developed and implemented process improvements to enhance productivity and reduce waste.
- Trained and mentored team members on best practices in rice processing and quality control.
- Managed inventory levels, ensuring optimal stock availability while minimizing excess.
- Coordinated with suppliers to maintain strong relationships and secure quality materials.
- Implemented training programs that improved staff performance and operational efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Education
High School Diploma -
Lighthouse Christian Academy
Moro, ARSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Documentation and reporting
- Inventory management
Certification
- Certified HACCP Principles and GMP Training for Food Processors and Manufactures
- Internal Auditing-Basics
Timeline
Rough Rice Manager
Specialty Rice
09.2022 - Current
High School Diploma -
Lighthouse Christian Academy