Charity Davis

Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and employees.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Approved regular payroll submissions for up to 13 employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Managed up to 30 store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Promoted brand loyalty by creating personalized experiences for each customer during their visit.
• Participated in weekly special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
• Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
• Developed strong relationships with clients, resulting in repeat business and referrals.
• Recruited, coached, motivated and trained 9 new associates in 1[Year].

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and 9 employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Enhanced team collaboration through regular meetings, fostering positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Maintained database and spreadsheets with accurate inventory and status.