Charity Delgado
Crosby,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Influential clerical work with record of success managing administrative challenges and helping great companies succeed. Hands-on professional with capabilities in MS Office, Oracle, OneSite, and Quickbooks. Recognized for dynamic work ethic and team player attitude.
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
15
15
years of professional experience
Work History
Special Education Clerk/Receptionist
Goose Creek Consolidated School District
Baytown, TX
10.2022 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Edited and proofread documents for accuracy and completeness
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities
- Compiled and analyzed data to produce reports
- Utilized office management software to record and track customer information
- Input data into spreadsheets and databases
- Supported staff on special assignments and ad hoc projects
- Created and maintained detailed records of all office activities
- Promptly received incoming communications, such as phone calls, emails and letters, to appropriate staff and parents
- Edited documents to keep company materials free of grammar errors
- Coordinated and scheduled meetings and appointments.
Leasing Consultant
Camden Property Trust
Houston, TX
07.2018 - 10.2022
- Collected monthly rent payments and other fees, always properly recording and processing money
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements
- Implemented and enforced policies and procedures to maintain properties to highest standards
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Chosen to be apart of the Camden Mentor Program to train new hire personnel.
- Reviewed and explained the ledger when residents had questions concerning charges.
Pre-K 3 Teacher
Growing In Graces
Houston, TX
09.2016 - 12.2018
- Applied play-based strategies to provide diverse approaches to learning
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Addressed behavioral and learning issues with parents and daycare management
- Monitored students' academic, social, and emotional progress and recorded in individual files
- Maintained organized, fun and interactive classroom to help children feel safe
- Established positive communication with parents in daily conversation and formal conferences
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement
- Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting
- Kept accurate documents about student progress for school and parent records
- Teamed with other professionals to enhance student learning experiences.
Waitress Trainer
Buffalo Wild Wings
Baytown, TX
03.2011 - 08.2016
- Taught servers to memorize menu ingredients and provide information on preparation methods
- Trained new team members on restaurant procedures, menu items, and performance strategies
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Provided continuous evaluation and feedback to server employees
- Assisted in new server onboarding and orientation to cultivate seamless transitions
- Provided coaching and mentoring to employees
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers
- Established and maintained quality control standards.
Education
Associate of Arts - Human Resource Specialization
Lone Star College System
Spring, TX05-2027
High School Diploma - undefined
Faith Christian Academy
Baytown, TX05.2012
Skills
- Scheduling
- Excellent Communication
- Dependable and Responsible
- Strategic planning
- Report Generation
Timeline
Special Education Clerk/Receptionist
Goose Creek Consolidated School District
10.2022 - Current
Leasing Consultant
Camden Property Trust
07.2018 - 10.2022
Pre-K 3 Teacher
Growing In Graces
09.2016 - 12.2018
Waitress Trainer
Buffalo Wild Wings
03.2011 - 08.2016
High School Diploma - undefined
Faith Christian Academy
Associate of Arts - Human Resource Specialization
Lone Star College System