Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Relocate
Timeline
Generic

Charity Fanning

Sapulpa,OK

Summary

Dedicated and ambitious professional with over 25 years of experience in management and supervisory roles. Proven track record of excellent customer service relations and multiple awards for exceptional leadership performance. Actively seeking a new opportunity to excel and make a valuable contribution to a future employer.

Overview

24
24
years of professional experience

Work History

Store Manager/Visual Counsel

Kirkland’s
07.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted evaluations to assess training effectiveness and learner progress.
  • Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
  • Contributed to company growth through targeted visual merchandising efforts that aligned with overall business objectives.

Store Manager

Marmi Shoes
02.2020 - 01.2022
  • Effectively trained and motivated a sales team to great success
  • Grew store business to become one of top stores in the company in my first year
  • Exceeded sales floor expectations by creating stylish looks with merchandise
  • Maintained all daily functions of a store manager; deposits, sales floor maintenance, scheduling, setting daily goals

Store Manager

Versona
08.2017 - 11.2019
  • Successfully achieved customer expectations with 100% secret shops
  • Ended 2018 year in +87,000 over sales goal
  • Set and achieved daily sales goals and average dollar sale

Co-Efficient Manager

Bed Bath and Beyond
06.2012 - 08.2017
  • Required to maintain all Opening and Closing Procedures for a large box store
  • Managed a staff of 30+ associates with daily sales and goals
  • Maintained new inventory on trucks, sending out transfers and organizing rtv/recall merchandise
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.

Store Manager

Stage Stores
04.2001 - 06.2011
  • Recruited and developed new hires to advance into successful sales associates/store managers
  • Reducing store shrink from 10.5% to 1.5% in first year
  • Successfully creating a sales team making our store top store in the company 6 years in a row

Assistant Store Manager

Kohls
08.2005 - 01.2008
  • Focus on floor layout and implementing visual directives
  • Managed staffing guidelines and maintained appropriate daily coverage for 60+ associates
  • Worked with Loss Prevention Offices to help reduce shrink

Education

High School Diploma -

SAPULPA HIGH SCHOOL
Sapulpa, OK
05.1993

Skills

  • Leadership
  • Project Management
  • Time Management
  • Problem Solving
  • Communication
  • Visual Presentation
  • Customer Service

Awards

  • Store Manager of the Year
  • Outstanding Leadership
  • Outstanding Merchandise Presentation
  • Excellence in Personnel Development
  • Highest in Comp store Sales
  • Achieving Top Sales and Credit for the Year
  • Loss Prevention Achievements

Hobbies and Interests

  • Volunteering and attending church
  • Spending time with family and friends

Relocate

Looking to relocate to Tyler, Tx area

Timeline

Store Manager/Visual Counsel

Kirkland’s
07.2022 - Current

Store Manager

Marmi Shoes
02.2020 - 01.2022

Store Manager

Versona
08.2017 - 11.2019

Co-Efficient Manager

Bed Bath and Beyond
06.2012 - 08.2017

Assistant Store Manager

Kohls
08.2005 - 01.2008

Store Manager

Stage Stores
04.2001 - 06.2011

High School Diploma -

SAPULPA HIGH SCHOOL

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Charity Fanning