Charity gottler
Panama City,FL
Summary
Seasoned rental property manager with comprehensive experience in overseeing daily operations of residential properties, ensuring maximum occupancy and profitability. Skilled in negotiating leases, conducting property inspections and coordinating maintenance work to ensure tenant satisfaction. Proven ability to maintain strong relationships with tenants and landlords, leading to increased business growth and customer retention. Committed to adhering to all company policies and regulations for real estate management while delivering high-quality service to clients.
Overview
11
11
years of professional experience
Work History
Rental Property Manager
Sean Chiodo
Panama City, FL
01.2022 - Current
- Updated existing policies related to rentals including pet restrictions, parking rules, noise limits.
- Assisted with the preparation of eviction notices when necessary for non-payment or other violations of lease terms.
- Provided customer service support to tenants via phone or email regarding their rental concerns or issues.
- Negotiated leases with prospective tenants and collected security deposits.
- Maintained records of rent collection, lease agreements, repair requests. in an organized database system.
- Handled tenant complaints and inquiries in a timely manner.
- Worked closely with local law enforcement agencies to respond quickly to any criminal activity occurring on the premises.
- Coordinated maintenance, repairs, and upgrades of rental units as necessary.
- Performed background checks on potential tenants prior to approving rental applications.
- Ensured that all legal requirements regarding rentals were met by both landlords and tenants.
Vacation Rental Property Manager
Sight to Sea Vacation Rentals
Panama City Beach, FL
12.2020 - 12.2022
- Monitored daily financial activities related to rentals, such as deposits and credit card charges.
- Resolved guest complaints in a timely manner.
- Coordinated with contractors for repair and maintenance services as needed.
- Collaborated with owners to develop strategies for pricing accommodations based on current market trends.
- Advised owners on best practices for increasing the appeal of their properties through renovations or upgrades.
- Conducted property inspections to ensure rental units met safety and quality standards.
- Organized monthly reports detailing income generated by each property under management.
- Implemented systems for tracking inventory levels of supplies used in rental units.
- Ensured compliance with local laws and regulations relating to vacation rental management operations.
- Maintained accurate records of all rental property transactions, including leases, payments, occupancy, repairs and maintenance.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Waitress
Pompano Joes
Panama City Beach, FL
09.2018 - 06.2020
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Replenished beverages when necessary.
- Performed basic math calculations when computing bills for customers' meals.
- Communicated daily specials to customers.
Auto Sales Consultant
Precision Auto Sales
Panama City, FL
01.2016 - 07.2019
- Attended required training sessions on topics such as sales techniques, customer service standards and product knowledge.
- Inspected returned vehicles for damage or excessive wear before resale.
- Negotiated with customers to close sales at agreed upon prices.
- Performed basic maintenance tasks such as cleaning vehicles or checking fluid levels prior to delivery.
- Organized promotional materials for display in showroom areas or other designated locations.
- Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
- Explained options and add-ons to increase customer knowledge and enhance profits per sale.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Auto Sales Consultant
Chevrolet Buick GMC
Panama City, FL
01.2013 - 03.2014
- Processed paperwork associated with vehicle purchases including title transfers, financing documents and trade-in agreements.
- Generated monthly reports summarizing sales activities from previous month.
- Facilitated effective working relationships between dealership staff members, vendors and customers.
- Followed-up with customers after purchase to verify satisfaction level was met or exceeded expectations.
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Maintained up-to-date knowledge of new models, features and accessories.
Education
Florida Auto Dealer Licence - Auto Broker
Florida Auto Dealer License Course
Florida06-2024
Florida Pre License Course - Real Estate
Florida Real Estate School
Florida01-2023
Skills
- Legal Compliance
- Rent collection
- Property Maintenance
- Maintenance Coordination
- Property Inspections
- Fair Housing Regulations
- Eviction Procedures
- Property Management Expertise
- Tenant relations
- Property Management
- Legal knowledge
- Lease Renewals
- Tenant and eviction laws
References
References available upon request.
Timeline
Rental Property Manager
Sean Chiodo
01.2022 - Current
Vacation Rental Property Manager
Sight to Sea Vacation Rentals
12.2020 - 12.2022
Waitress
Pompano Joes
09.2018 - 06.2020
Auto Sales Consultant
Precision Auto Sales
01.2016 - 07.2019
Auto Sales Consultant
Chevrolet Buick GMC
01.2013 - 03.2014
Florida Auto Dealer Licence - Auto Broker
Florida Auto Dealer License Course
Florida Pre License Course - Real Estate
Florida Real Estate School
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