Charity Irving-Gardner
Chicago,IL
Summary
Lean certification, 5S six sigma, AI certification.
Overview
15
15
years of professional experience
Work History
Youth Music Director
Life Center Church
Chicago, IL
01.2015 - Current
- Promoted diversity within the music department by incorporating various cultural influences into curriculum offerings.
- Collaborated with fellow staff members to design and implement successful music workshops for young musicians, resulting in increased participation rates.
- Empowered young musicians by offering constructive feedback during individual sessions and group rehearsals, fostering a strong sense of self-motivation and achievement.
- Led regular rehearsals with youth ensembles to refine performance techniques and encourage teamwork among participants.
- Set salaries for Musicians
Management Trainee, Transportation Analyst
Genpact LLC
Chicago, IL
02.2020 - 10.2024
- Analyze routes and means of transportation, load optimization, routing guide compliance, problem solve, and performance tracker
- Manage loads through auction board and ORACLE planning system, SAP, OTM, brokerage
- Leadership (manage carrier performance, oversee Southeast regional site metrics for Kraftheinz, coordinate with team, assign duties to carriers
- Interpersonal skills (set up weekly call-meetings for client, carriers, and sites)
- Adaptability (managed the difficult high quantity and quality sites for maximum performance
- Specialized in creating a unique method to manage arduous sites
Transportation Analyst
ZTek Consulting (Genpact Contract)
Chicago, IL
11.2018 - 01.2020
- Provide ongoing analyses in areas such as transportation cost, prompt deliveries from Network carriers, and procurement of Expedite SLT Carrier services
Supply Chain Specialist II
CEVA LOGISTICS
Elk grove, Illinois
08.2014 - 11.2018
- Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality
- Analyze inventories to decide how to increase inventory turns, reduce waste, Improve customer service
- Implement new or improved supply chain processes
- Monitor supplier performance to assess ability to meet quality and delivery requirements
- Analyze information about supplier performance or procurement program success
- Reorganize shipping schedules to consolidate loads, maximize vehicle usage, or limit the movement of empty vehicles or containers
- Determine packaging requirements
- Contact potential vendors to figure out material availability
- Develop or support payment systems to ensure accuracy of vendor payments
- Identify opportunities for inventory reductions
- Write or revise standard operating procedures for logistics processes
- Compute reporting metrics, such as on-time delivery rates, order fulfillment rates, or inventory turns
- Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity
- Track product flow from origin to final delivery
- Prepare reports on logistics performance measures
- Provide ongoing analyses in areas such as transportation costs, parts procurement, back orders, or delivery processes
- Interpret data on organization elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, or transportation
- Billing
- Customer Liaison for communications between Cat international suppliers and destinations
Logistics Specialist
SELECT REMEDY
Wood Dale, Illinois
02.2011 - 03.2014
- Store completed documents in proper locations
- Select materials needed to complete work assignments
- Compare data with source documents, or re-enter data in verification format to detect errors
- Resolve garbled or indecipherable messages, using cryptographic procedures and equipment
- Load machines with required input or output media such as paper, cards, disks, tape, or Braille media
Crew leader
FEDERAL CENSUS BUREAU
Chicago, IL
04.2010 - 11.2010
- Assign work schedules, following work requirements, to ensure quality and prompt delivery of service
- Train workers in proper operational procedures and functions and explain company policies
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications
- Meet with managers or other supervisors to stay informed of changes affecting operations
- Inform workers about interests or special needs of specific groups
- Apply customer/guest feedback to service improvement efforts
- Resolve customer complaints regarding worker performance or services rendered
- Analyze and record personnel or operational data and write related activity reports
- Take disciplinary action to address performance problems
Education
Kennedy King College
Chicago, IllinoisBachelor Of Science - Human Services, Organizational Leadership
Indiana Wesleyan University
IndianaSkills
- Exceptional Customer service
- Email tracking
- Leadership development
- Communication
- Training
- Lean certification
- Proficient in Excel
- 5S certification
- AI knowledge
Accomplishments
I have been in Logistics for almost 20 years. I have been a leader for about 10 years. I lead in my church and led carriers and manufacturing warehouses quite often. I am familiar with metric systems and tools and will be an asset to any company because of my strong communication skills. Trainings will be a strong suit for me since I am a Christian Speaker already.
Timeline
Management Trainee, Transportation Analyst
Genpact LLC
02.2020 - 10.2024
Transportation Analyst
ZTek Consulting (Genpact Contract)
11.2018 - 01.2020
Youth Music Director
Life Center Church
01.2015 - Current
Supply Chain Specialist II
CEVA LOGISTICS
08.2014 - 11.2018
Logistics Specialist
SELECT REMEDY
02.2011 - 03.2014
Crew leader
FEDERAL CENSUS BUREAU
04.2010 - 11.2010
Kennedy King College
Bachelor Of Science - Human Services, Organizational Leadership
Indiana Wesleyan University