Charity Irving-Gardner
Chicago,IL
Summary
Lean certification, 5S six sigma, AI certification.
Overview
15
15
years of professional experience
Work History
Youth Music Director
Life Center Church
01.2015 - Current
- Promoted diversity within the music department by incorporating various cultural influences into curriculum offerings.
- Collaborated with fellow staff members to design and implement successful music workshops for young musicians, resulting in increased participation rates.
- Empowered young musicians by offering constructive feedback during individual sessions and group rehearsals, fostering a strong sense of self-motivation and achievement.
- Led regular rehearsals with youth ensembles to refine performance techniques and encourage teamwork among participants.
- Set salaries for Musicians
Management Trainee, Transportation Analyst
Genpact LLC
02.2020 - 10.2024
- Analyze routes and means of transportation, load optimization, routing guide compliance, problem solve, and performance tracker
- Manage loads through auction board and ORACLE planning system, SAP, OTM, brokerage
- Leadership (manage carrier performance, oversee Southeast regional site metrics for Kraftheinz, coordinate with team, assign duties to carriers
- Interpersonal skills (set up weekly call-meetings for client, carriers, and sites)
- Adaptability (managed the difficult high quantity and quality sites for maximum performance
- Specialized in creating a unique method to manage arduous sites
Transportation Analyst
ZTek Consulting (Genpact Contract)
11.2018 - 01.2020
- Provide ongoing analyses in areas such as transportation cost, prompt deliveries from Network carriers, and procurement of Expedite SLT Carrier services
Supply Chain Specialist II
CEVA LOGISTICS
08.2014 - 11.2018
- Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality
- Analyze inventories to decide how to increase inventory turns, reduce waste, Improve customer service
- Implement new or improved supply chain processes
- Monitor supplier performance to assess ability to meet quality and delivery requirements
- Analyze information about supplier performance or procurement program success
- Reorganize shipping schedules to consolidate loads, maximize vehicle usage, or limit the movement of empty vehicles or containers
- Determine packaging requirements
- Contact potential vendors to figure out material availability
- Develop or support payment systems to ensure accuracy of vendor payments
- Identify opportunities for inventory reductions
- Write or revise standard operating procedures for logistics processes
- Compute reporting metrics, such as on-time delivery rates, order fulfillment rates, or inventory turns
- Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity
- Track product flow from origin to final delivery
- Prepare reports on logistics performance measures
- Provide ongoing analyses in areas such as transportation costs, parts procurement, back orders, or delivery processes
- Interpret data on organization elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, or transportation
- Billing
- Customer Liaison for communications between Cat international suppliers and destinations
Logistics Specialist
SELECT REMEDY
02.2011 - 03.2014
- Store completed documents in proper locations
- Select materials needed to complete work assignments
- Compare data with source documents, or re-enter data in verification format to detect errors
- Resolve garbled or indecipherable messages, using cryptographic procedures and equipment
- Load machines with required input or output media such as paper, cards, disks, tape, or Braille media
Crew leader
FEDERAL CENSUS BUREAU
04.2010 - 11.2010
- Assign work schedules, following work requirements, to ensure quality and prompt delivery of service
- Train workers in proper operational procedures and functions and explain company policies
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications
- Meet with managers or other supervisors to stay informed of changes affecting operations
- Inform workers about interests or special needs of specific groups
- Apply customer/guest feedback to service improvement efforts
- Resolve customer complaints regarding worker performance or services rendered
- Analyze and record personnel or operational data and write related activity reports
- Take disciplinary action to address performance problems
Education
Kennedy King College
Chicago, IllinoisBachelor Of Science - Human Services, Organizational Leadership
Indiana Wesleyan University
IndianaSkills
- Exceptional Customer service
- Email tracking
- Leadership development
- Communication
- Training
- Lean certification
- Proficient in Excel
- 5S certification
- AI knowledge
Accomplishments
I have been in Logistics for almost 20 years. I have been a leader for about 10 years. I lead in my church and led carriers and manufacturing warehouses quite often. I am familiar with metric systems and tools and will be an asset to any company because of my strong communication skills. Trainings will be a strong suit for me since I am a Christian Speaker already.
Timeline
Management Trainee, Transportation Analyst
Genpact LLC
02.2020 - 10.2024
Transportation Analyst
ZTek Consulting (Genpact Contract)
11.2018 - 01.2020
Youth Music Director
Life Center Church
01.2015 - Current
Supply Chain Specialist II
CEVA LOGISTICS
08.2014 - 11.2018
Logistics Specialist
SELECT REMEDY
02.2011 - 03.2014
Crew leader
FEDERAL CENSUS BUREAU
04.2010 - 11.2010
Kennedy King College
Bachelor Of Science - Human Services, Organizational Leadership
Indiana Wesleyan University
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