Charity Mealman
1703 13th St NE Buffalo,MN
Summary
Professional with expertise in advocacy, dedicated to empowering individuals facing challenges. Demonstrated success in fostering team collaboration and achieving impactful outcomes. Proficient in crisis intervention, active listening, and resource coordination. Recognized for strong communication skills and resilience in high-pressure situations.
Overview
30
30
years of professional experience
Work History
Office Technician II
Wright County Sheriff's Office
12.2017 - Current
- Managed front desk operations, delivering exceptional customer service under pressure.
- Processed incoming and outgoing mail and packages efficiently.
- Handled incoming calls professionally, directing inquiries to appropriate personnel.
- Contributed to positive work culture by fostering camaraderie among colleagues.
- Assisted in grant writing and training new employees for enhanced team performance.
- Demonstrated adaptability by managing multiple tasks across all divisions.
- Trained in data practices to redact reports in compliance with policy.
Manager
Buffalo Hockey Association
11.2016 - 03.2021
Direct Support Professional
Rem South Central Services
06.2016 - 01.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes that may need attention.
- Assisted clients with daily living needs to ensure dignity and privacy.
- Crisis intervention to de-escalate challenging behaviors.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Addressed emergency situations calmly and effectively.
Business Owner
K & C Auctions, LLC
10.2010 - 01.2018
Program Coordinator
REM Waivered Services
Buffalo, MN
01.1995 - 12.2002
- Facilitated meetings to discuss progress, address challenges, and brainstorm solutions.
- Established strategic partnerships with external organizations to expand program reach.
- Maintained detailed records of program activities and participant data for compliance.
- Trained, scheduled, and managed staff members to optimize team performance.
Clerical
Rutherford Delivery Service / A-1 Truck Repair
10.2000 - 03.2002
Direct Care Professional
Midwest Special Services
09.1998 - 10.2000
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
- Provided reliable transportation for clients to community events and recreational activities.
- Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient status changes to keep care team updated.
Education
Bachelor of Science - Criminal Justice - Victim Services / Victimology
Bemidji State University
Bemidji, MN05-2025
Minor - Community Psychology
St. Cloud State University
St. Cloud, MN05-2024
Bachelor of Arts - Business
University of Phoenix
Tempe, AZCertificate of Technical Studies - Developmental Needs
Saint Cloud Technical College
Saint Cloud, MNSkills
- Teamwork and collaboration
- Flexibility and adaptability
- Active listening
- Cultural sensitivity
- Confidentiality awareness
- Multitasking
- Organizational skills
- Problem solving
- Reliability and punctuality
- Customer service
- Crisis intervention
- Victim advocacy
Timeline
Office Technician II
Wright County Sheriff's Office
12.2017 - Current
Manager
Buffalo Hockey Association
11.2016 - 03.2021
Direct Support Professional
Rem South Central Services
06.2016 - 01.2018
Business Owner
K & C Auctions, LLC
10.2010 - 01.2018
Clerical
Rutherford Delivery Service / A-1 Truck Repair
10.2000 - 03.2002
Direct Care Professional
Midwest Special Services
09.1998 - 10.2000
Program Coordinator
REM Waivered Services
01.1995 - 12.2002
Bachelor of Science - Criminal Justice - Victim Services / Victimology
Bemidji State University
Minor - Community Psychology
St. Cloud State University
Bachelor of Arts - Business
University of Phoenix
Certificate of Technical Studies - Developmental Needs
Saint Cloud Technical College
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