Charity Ofori
Bronx,NY
Summary
As a Certified Restaurant Manager at McDonald's Restaurant, I spearheaded initiatives that consistently achieved top health ratings and streamlined operations. My leadership and team management skills fostered a collaborative environment, enhancing both staff performance and customer satisfaction. Expert in sanitation standards and adept at financial audits, I excel in elevating dining experiences and operational efficiency.
Overview
7
7
years of professional experience
Work History
Certified Restaurant Manager
McDonald's Restaurant
03.2017 - Current
- Maintained strict compliance with local health department regulations, achieving top ratings during inspections consistently.
- Streamlined restaurant operations by implementing efficient systems for managing staff schedules, inventory control, and budgeting.
- Conducted regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
- Facilitated collaboration between front-of-house and back-of-house teams, resulting in smooth daily operations.
- Ensured seamless dining experiences with timely resolution of any service issues or guest complaints.
- Maintained high food safety standards through consistent monitoring and enforcement of proper sanitation procedures.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Education
Associate - Medical Assisting
Stepful
Detroit, MI06.2023
High School Diploma -
New Juabeng Senior High School
Ghana03.2016
Skills
- Effective Leadership
- Team Management
- Sanitation Standards
- Food presentation
- Communication
Languages
Twi
Native or Bilingual
Timeline
Certified Restaurant Manager
McDonald's Restaurant
03.2017 - Current
Associate - Medical Assisting
Stepful
High School Diploma -
New Juabeng Senior High School
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