Charity Osborne
Coffeeville,AL
Summary
Proven multitasker and detail-oriented professional, adept in database entry and customer communication, significantly improved customer satisfaction at Booker Trucking. Excelled in a fast-paced environment, demonstrating strong telephone etiquette and spreadsheet development skills. Reduced material waste at New Era Cap Company, showcasing a commitment to efficiency and quality.
Overview
17
17
years of professional experience
Work History
Container Clerk
Booker Trucking
Perdue Hill
05.2011 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Cutter
New Era Cap Company
6450 US-43, Jackson Al,36545
08.2007 - 05.2011
- Kept work areas organized, clean and free of safety hazards.
- Kept equipment clean and maintained in order to meet requirements.
- Consistently showcased attention to detail by meticulously inspecting all work before sending it on to the next stage of production.
- Operated cutters, forklifts and hand tools to manage production needs.
- Operated cutting machine according to all safety protocols.
- Reduced material waste through accurate measurements and precise cutting methods.
Education
High School Diploma -
Clarke County High School
Grove Hill, AL05-2005
Skills
- Telephone etiquette
- Customer satisfaction
- Database entry
- Spreadsheet development
- Multitasking
- Customer communication
- Multitasking Abilities
- Microsoft office
- Excellent communication
- Document typing and formatting
Timeline
Container Clerk
Booker Trucking
05.2011 - Current
Cutter
New Era Cap Company
08.2007 - 05.2011
High School Diploma -
Clarke County High School