Charity Shepherd
West Lafayette,IN
Summary
Dedicated professional with strong customer service and conflict resolution skills. Experienced in engaging with diverse groups, ensuring safety, and fostering positive interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Summer Camp Counselor
YMCA of Morgan County
Martinsville, Indiana
05.2023 - Current
- Communicated regularly with parents regarding camper progress and activities.
- Communicated with other counselors to coordinate group activities.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Supervised daily activities for campers, ensuring safety and engagement.
- Organized recreational games and arts and crafts sessions for diverse age groups.
After-School Aid
YMCA of Morgan County
Martinsville, Indiana
10.2022 - 05.2025
- Helped with mealtime preparation and cleanup including serving food and setting tables.
- Maintained classroom cleanliness by tidying up toys and wiping down surfaces.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Provided supervision and care to young children ranging from pre-school age to early teen.
Fast Food Employee
Brain Chillzz
Martinsville, Indiana
05.2022 - 08.2022
- Provided friendly customer service during order taking and food delivery.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth restaurant operations.
- Assisted in closing procedures such as counting money, restocking supplies, cleaning equipment and organizing storeroom inventory.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
Education
High School Diploma -
Martinsville High School
Martinsville, IN05-2024
Bachelor of Science - Actuarial Science and Applied Statistics
Purdue University
West Lafayette, INSkills
- Customer service
- Conflict resolution
- Attention to detail
- Empathy and patience
- Team collaboration
- Stress management
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- CPR Certified
- First-Aid Certified
Timeline
Summer Camp Counselor
YMCA of Morgan County
05.2023 - Current
After-School Aid
YMCA of Morgan County
10.2022 - 05.2025
Fast Food Employee
Brain Chillzz
05.2022 - 08.2022
High School Diploma -
Martinsville High School
Bachelor of Science - Actuarial Science and Applied Statistics
Purdue University
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