Charity Smith
Phoenix,Arizona
Summary
Driven and resourceful administrative professional with [Number]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
Work History
Executive Assistant
IPS Strategic Capital
05.2023 - 02.2024
- Screened calls and emails and responded accordingly to support executive correspondence.
- Worked with senior management to initiate new projects and assist in various processes.
- Answered high volume of phone calls and email inquiries.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Director of Team Operations
Texas Canes Baseball Club
01.2019 - 05.2023
- Monitored and coordinated workflows to optimize resources.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
Startup Founder
Without Limits Staffing Agency
04.2014 - 01.2020
- Negotiated strategic partnerships for mutual benefit, expanding the company''s reach in the industry.
- Streamlined operations to reduce costs and improve overall efficiency.
- Assembled and led a high-performing team, fostering a culture of collaboration and innovation.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Developed sales strategies that resulted in increased revenue generation year over year.
- Monitored industry trends to stay competitive and adapt the company''s offerings accordingly.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Implemented effective marketing campaigns to increase brand recognition and attract new customers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
Klein Oak High School
Spring, TX05.2000
Skills
- Data Research and Compilation
- Critical Thinking
- Multi-line phone proficiency
- Work Coordination
- Customer Service
- Social media knowledge
- Goal Minded
- Time Management
- Strategic Planning
- Meticulous attention to detail
- Invoice Preparation
- Budget Preparation
- Strong Problem Solver
Timeline
Executive Assistant
IPS Strategic Capital
05.2023 - 02.2024
Director of Team Operations
Texas Canes Baseball Club
01.2019 - 05.2023
Startup Founder
Without Limits Staffing Agency
04.2014 - 01.2020
High School Diploma -
Klein Oak High School
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