Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Charity Stewart

Asheboro,NC

Summary

Compassionate and skilled PCA with extensive experience at Bayada Home Health, adept at emergency response and patient advocacy. Proven ability to enhance client engagement through recreational activities while ensuring adherence to safety protocols. Strong communicator with a solid foundation in medical terminology and a commitment to providing dignified care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

PCA

Bayada Home Health
Albemarle, NC
10.2021 - Current
  • Delivered emotional support and companionship to elderly clients facing loneliness and depression.
  • Performed light housekeeping tasks, including changing bed linens, laundry, dishwashing, and vacuuming.
  • Responded swiftly to emergency situations, adhering to established protocols.
  • Collaborated with family and healthcare professionals to develop personalized care plans for each client.

Patient Sitter

Randolph Health
Asheboro, NC
08.2021 - 12.2022
  • Engaged confused or disoriented patients in conversation to promote calmness and relaxation.
  • Responded promptly to patient call lights and assistance requests.
  • Informed nursing staff of changes in patient condition or behavior.
  • Ensured adherence to all safety protocols during patient care.

Cashiier

Food Lion
Asheboro, NC
01.2020 - 07.2020
  • Efficiently operated cash register, processing payments via cash, check, credit card, and gift card.
  • Verified legal age of customers purchasing alcohol or tobacco products.
  • Maintained cleanliness of checkout area, ensuring spotless countertops, registers, and floors.
  • Greeted customers and responded to inquiries about store products and services.

PCA

Angel's Home Health Care
Randleman, NC
01.2018 - 11.2019
  • Facilitated recreational activities, including reading and board games, to enhance patient engagement.
  • Provided emotional support and companionship to elderly clients facing loneliness or depression.
  • Executed light housekeeping tasks, such as changing bed linens, doing laundry, washing dishes, and vacuuming carpets.
  • Maintained regular communication with supervisors regarding changes in client status or behavior.

Receptionst

Courier Tribune
Asheboro, NC
01.2018 - 11.2018
  • Answered incoming calls, transferred them to appropriate departments, and recorded messages.
  • Delivered exceptional customer service while interacting with internal and external clients.
  • Maintained organized filing systems for confidential client information in compliance with company policy.
  • Greeted visitors and offered assistance to ensure positive experiences.
  • Provided administrative support by typing letters, filing documents, and managing scanning tasks.
  • Kept reception area tidy by organizing materials and arranging furniture.
  • Executed accurate data entry into various computer systems in a timely manner.
  • Managed mail distribution, courier services, faxes, and photocopying as needed.

PCA

Private Family Client
Asheboro, NC
06.2013 - 01.2014
  • Assisted patients with recreational activities, including reading and board games.
  • Performed light housekeeping duties, such as changing bed linens and doing laundry.
  • Responded to emergency situations following established protocols.
  • Collaborated with family members and healthcare professionals to develop individualized care plans.
  • Monitored vital signs, including blood pressure and temperature.
  • Communicated changes in client status to supervisors for timely intervention.
  • Prepared meals according to dietary guidelines provided by physicians or dietitians.
  • Accompanied clients to appointments and outings as needed.

PCA

Private Family Client
Asheboro, NC
02.2012 - 09.2012
  • Facilitated recreational activities, including reading and board games, to enhance patient engagement.
  • Performed light housekeeping, such as changing bed linens and vacuuming carpets, to maintain cleanliness.
  • Collaborated with family members and healthcare professionals to create individualized care plans.
  • Monitored vital signs, including blood pressure and pulse rate, for patients under medical supervision.
  • Provided reminders for hygiene practices like brushing teeth and combing hair.
  • Communicated client status updates to supervisors, ensuring prompt attention to changes in behavior.
  • Accompanied clients to doctor's appointments and outings as necessary to support mobility.
  • Assisted with medication management by reminding clients of prescribed schedules.

Education

Associates - Medical Administrative Assistant

Ultimate Medical Acadmey
Tampa, FL
08-2010

Certification - EMY

Randolph Community College
Asheboro'NC
01-2008

Certification - Phlebotomy

Montgomery Community Colllege
Troy'NC
08-2006

High School Diploma -

Eastern Randolph
Ramseur, NC
06-2005

Certification - CNA

Randolph Community College
Asheboro, NC
04-2005

Certification - Phlebotomy

Montgomery Community College
Troy'NC

Skills

  • Emergency response and safety protocols
  • Communication skills
  • Time management
  • Patient care and advocacy
  • Medical terminology and HIPAA compliance
  • CPR and basic life support certification
  • Vital signs monitoring and documentation
  • Dementia care and compassionate support
  • Daily living assistance and feeding support
  • Infection control standards
  • Clinical training and transfer techniques
  • Data collection and information protection
  • Team collaboration and conflict resolution
  • Cultural sensitivity and adaptive equipment knowledge

Certification

CNA certification (expired 2008)

EMT-B Certification (expired 2013)

Phlebotomy Certification (Not Certified)

Accomplishments

CPR Certification- Current

AED Training - Current

BLS-current

Memory Care- 19 years experience

PCA-12 years experience

Data entry-19 years experience

Receptionist-3 years experience

Cashier-3 years experience

Customer service-19 years experience

documentation experience-19 years experience

reporting to superiors-19 years experience

Affiliations

Helping others has always come natural, as well as being patient and understanding of cultural differences along with privacy. Ability to compromise and find different ways of tending to the needs of individual's, such as music, art, dancing, crafting or just listening and conversing. Adaptability to overcome any situation in a constructive manner and ending on a positive ground is my goal. Compassion, kindness, understanding and sensitivity has always been in my heart. To care for others has always made me the happiest.

References

References available upon request.

Timeline

PCA

Bayada Home Health
10.2021 - Current

Patient Sitter

Randolph Health
08.2021 - 12.2022

Cashiier

Food Lion
01.2020 - 07.2020

PCA

Angel's Home Health Care
01.2018 - 11.2019

Receptionst

Courier Tribune
01.2018 - 11.2018

PCA

Private Family Client
06.2013 - 01.2014

PCA

Private Family Client
02.2012 - 09.2012

Associates - Medical Administrative Assistant

Ultimate Medical Acadmey

Certification - EMY

Randolph Community College

Certification - Phlebotomy

Montgomery Community Colllege

High School Diploma -

Eastern Randolph

Certification - CNA

Randolph Community College

Certification - Phlebotomy

Montgomery Community College

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