Charity White
ST JOSEPH,MI
Summary
Detail oriented, professional Cabin Attendant with excellent customer service skills. Poised, personable and dedicated to high level inflight experience. Twenty-five years of experience flying in various environments.
Overview
27
27
years of professional experience
Work History
Cabin Attendant
Flexjet
09.2023 - Current
- Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
- Prepared catering for passengers specific requests including welcome tables and specialty cocktails.
- Coordinated with team members to ensure seamless, exceptional service for clients.
Cabin Attendant
Whirlpool
11.2022 - Current
- Enhanced passenger experience by providing exceptional inflight service and attending to individual needs.
- Ordered and prepared catering to passengers specific requests.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Flight Attendant
Southwest Airlines
06.1999 - Current
- Ensured safety and comfort of passengers onboard aircraft.
- Demonstrated flexibility during schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Served on interview and recruiting team
- Volunteered for Critical incident stress management team
- Handled medical emergencies calmly and competently following established protocols while liaising with flight deck crew as needed.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Counselor/Mental Health Assistant
Seneca Center
06.1997 - 02.1999
- Maintained accurate documentation of client interactions, assessments, and progress notes .
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Communicated both orally and in writing with patients from diverse backgrounds
Education
Flight Safety
Savannah, GA03.2023
Bachelor of Science - Family And Consumer Sciences
Western Michigan University
Kalamazoo, MI05.1997
Skills
- Exceptional communication - CRM
- Menu presentation
- VIP service experience
- Professional Appearance
- Medical emergency response
- In-flight safety
Timeline
Cabin Attendant
Flexjet
09.2023 - Current
Cabin Attendant
Whirlpool
11.2022 - Current
Flight Attendant
Southwest Airlines
06.1999 - Current
Counselor/Mental Health Assistant
Seneca Center
06.1997 - 02.1999
Flight Safety
Bachelor of Science - Family And Consumer Sciences
Western Michigan University
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