CHARITY WILCOX
Evan’s Network of Companies
Jacksonville,FL
4
years of professional experience
Results-driven Accounts Receivable Specialist with extensive experience in billing, collections, and financial reporting. Expertise in streamlining processes and enhancing cash flow while fostering strong client relationships. Capable of managing high-volume accounts and reconciling discrepancies to support accurate financial operations.
Work History
Senior Accounts Receivable Specialist
1 Year 1 Month- Managed full accounts receivable cycle for multiple business entities, ensuring accurate and timely transactions.
- Lead and mentor AR staff, ensuring adherence to policies and internal controls.
- Prepare and analyze AR aging reports to identify trends and collection priorities.
- Cultivated relationships with key clients to efficiently resolve billing issues and facilitate on-time payments.
- Executed process improvements to streamline receivables management and optimize workflow efficiency.
- Streamlined accounts receivable processes to enhance cash flow and improve collection timelines.
- Led reconciliation efforts between customer accounts and internal records to ensure accuracy.
Accounts Receivable II
2 Years 2 Months- Managed mid- to high-volume client accounts, ensuring accurate processing and timely resolution of issues.
- Coordinated cross-department efforts to resolve invoicing inquiries and disputes.
- Coordinated cross-department efforts to resolve invoicing inquiries and disputes, enhancing client satisfaction and maintaining strong relationships.
- Facilitated adoption and integration of AR automation tools, streamlining processes for improved effectiveness.
Accounts Receivable Specialist
1 Year- Processed customer invoices, applied payments, and monitored past-due balances to ensure timely collections and minimize outstanding amounts.
- Responded to customer account inquiries and resolved discrepancies to enhance customer satisfaction and maintain accurate account records.
- Maintained accurate financial records using Aurora, Lockstep, Bill Trust, EBH, and Excel.
- Contributed to development and documentation of standardized AR procedures to streamline operations and improve overall efficiency.
- Processed invoices and payments, ensuring accuracy and timely posting to customer accounts.
- Maintained detailed records of accounts receivable transactions, enhancing data integrity and reporting efficiency.
Education
No Degree - Accounting And Finance
- Dean's List [Fall and 1998]
Skills
Accounts receivable oversight
Billing management
Cash application
Financial analysis
Customer relationship management
Accounts Receivable Systems
AR Automation Tools
Payment Processing Solutions
Financial Software
Lockstep
Bill Trust
Team Leadership
Payment processing
Invoice management
Banking reconciliation
Accounting software
Timeline
Senior Accounts Receivable Specialist
Evan’s Network of Companies
08.2025 - CurrentRead More
Accounts Receivable II
Evan’s Network of Companies
06.2023 - 08.2025Read More
Accounts Receivable Specialist
Evan’s Network of Companies
06.2022 - 06.2023Read More
Hocking College
No Degree from Accounting And Finance
Read More