Summary
Overview
Work History
Education
Skills
singing, dancing, driving, traveling
Timeline
Generic

Charkeeta Fair

Kansas City,MO

Summary

Attentive Mail Sorter offers hands-on approach to streamlining backend, mail-sorting and processing activity. Superb level of accuracy in scanning, sorting and placing correspondences in proper bin for sendout. Adept understanding of complicated sorter machines, maneuvering data input and resolving physical barriers such as jams without destroying mail. Serves as detail-oriented last eye on outgoing packages to verify proper labeling, postage and barcode placement. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

7
7
years of professional experience

Work History

Mail Sorter

Onin Staffing
12.2023 - 02.2024
  • Operated postal machines, including postage meters and mail-processing machines.
  • Coordinated efforts with other departments to streamline interoffice communication and package delivery processes.
  • Prevented delays in shipment processing times due to equipment malfunctions, proactively troubleshooting problems whenever necessary.
  • Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Labeled, weighed and processed mail and packages for efficient distribution.

Delivery Driver

Nebraska Next Day
06.2023 - 10.2023
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Inspected load security and checked for damages.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Filled out load paperwork and DOT-mandated log books.

Driver

Lyft And Uber
03.2017 - 03.2021
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Minimized liability by consistently following road rules when driving.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Pick up customers and drop them off safely.

Call Center Representative

DG Connections
03.2019 - 09.2020
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Education

High School Diploma -

MacAuther High
Decatur, IL
06.2000

Skills

  • Speed and Agility
  • Shipment Preparation
  • Distribution Services
  • Reliability and punctuality
  • Route Determination
  • Punctuality
  • City and non-city driving
  • Vehicle maintenance and repair
  • Defensive Driving
  • Loading and unloading
  • Processes and procedures
  • Calm Under Pressure
  • Understanding Customer Needs
  • Order Fulfillment
  • Customer Retention Strategies
  • Customer Service

singing, dancing, driving, traveling

singing and dancing I have been doing since I was a kid i have a CDL so I also love to drive and travel and see different places.

Timeline

Mail Sorter

Onin Staffing
12.2023 - 02.2024

Delivery Driver

Nebraska Next Day
06.2023 - 10.2023

Call Center Representative

DG Connections
03.2019 - 09.2020

Driver

Lyft And Uber
03.2017 - 03.2021

High School Diploma -

MacAuther High

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Charkeeta Fair