CHARKIELA FLACK
Shelby,NC
Summary
Skilled healthcare professional with over 8 years of CNA experience, specializing in patient care, infection prevention, and environmental services. Currently pursuing a Central Sterile Processing Technician certification to enhance expertise in sterilization and surgical support. Committed to delivering high-quality patient care and collaborating effectively with multidisciplinary teams.
Overview
18
18
years of professional experience
Work History
Patient Safety Attendant
Advocate Health
Shelby, NC
02.2025 - 12.2025
- Monitored patient safety through regular assessments and checks, promptly addressing any observed risks. and well-being throughout assigned areas.
- Enhanced patient safety through proactive room checks, vigilant observation, and upkeep of clean, safe environments.
- Assisted with patient discharges by preparing rooms for cleaning and ensuring patients5 belongings were their belongings ready.
- Assist nursing staff with non-clinical tasks and report patient observations or concerns promptly.
- Document patient interactions and observations accurately to support continuity of care.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Assisted with patient discharges by preparing rooms for cleaning and ensuring patients had their belongings ready.
- Provide appropriate assistance to individuals with special needs and varying physical or cognitive abilities.
- Reported changes in patient conditions to the healthcare team promptly.
EVS Housekeeping
Atrium Health
Kings Mountain, NC
04.2019 - 05.2024
- Cleaned and disinfected operating rooms, patient exam rooms, surgery suites, and common areas to ensure patient safety.
- Disinfected high-touch surfaces and patient-care areas, enhancing sanitation and reducing infection risks.
- Maintain clean, organized work areas and follow hospital infection-prevention standards.
- Interacted professionally with hospital staff, patients, and families to deliver exceptional customer service.
- Interact professionally with hospital staff, patients, and families while providing quality customer service.
CNA – Certified Nursing Assistant
Accolent Home Health
Spindale, North Carolina
09.2018 - 11.2023
- Monitored patient vital signs and reported changes to nursing staff.
- Assist with showers, feeding, incontinence care, range-of-motion exercises, and daily activities.
- Supported clients in achieving comfort and safety during daily routines, promoting dignity and dependable care.
- Delivered compassionate care to elderly clients in home settings, enhancing quality of life.
- Documented patient observations and care provided in electronic health records.
- Provided emotional support and companionship to patients during home visits.
- Maintain clean and orderly client rooms and living areas.
- Maintained clean, safe, and comfortable environments for patients, ensuring well-being and peace of mind.
CNA – Certified Nursing Assistant
Fair Haven
Forest City, NC
12.2017 - 10.2018
- Delivered personal care and facilitated resident comfort and safety to enhance quality of life.
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Recorded patients' vital signs during assessments, answered call bells promptly, and assisted residents with routine care.
- Maintained patient records and documentation accurately.
CNA – Certified Nursing Assistant
Harris Home Care
09.2017 - 01.2018
- Delivered personal care and daily assistance to enhance client's comfort and well-being at home.
- Supported clients' needs while maintaining a safe and respectful environment.
- Assisted patients with daily living activities and personal hygiene task.
- Provided emotional support and companionship to patients during care.
- Supported clients' needs while maintaining a safe and respectful environment.
CNA – Certified Nursing Assistant
Peak Resources of Shelby
Shelby, NC
06.2017 - 10.2017
- Provided direct patient care and assistance with daily living activities.
- Assisted patients with mobility and transfers using proper techniques.
- Monitored vital signs and reported changes to nursing staff.
- Provided comprehensive resident care, ensuring cleanliness and comfort through regular assistance with personal hygiene and bedding.
- Distributed snacks during meal times to enhance resident enjoyment. and ice and responded to routine resident needs.
CNA – Certified Nursing Assistant
Fair Haven of Forest City
Forest City, NC
04.2016 - 06.2017
- Assisted patients with daily living activities and personal care needs.
- Prepared and arranged beds for resident comfort and hygiene. and assisted residents with daily routines, enhancing comfort and engagement during activities.
- Helped patients complete essential daily tasks for improved independence. with daily living activities and personal care needs.
- Made beds and assisted residents with daily routines, enhancing comfort and engagement during activities.
- Maintained cleanliness and safety of patient environments.
CNA – Certified Nursing Assistant
White Oak
Kings Mountain, NC
04.2015 - 08.2015
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care needs.
- Answered call lights to promptly address resident needs and assisted with range-of-motion exercises to promote mobility.
- Distributed meal trays and assisted with showers to ensure residents received proper nutrition and personal care.
- Documented patient health information accurately in electronic records.
CNA – Certified Nursing Assistant
Willow Ridge Nursing & Rehabilitation Center
02.2012 - 05.2015
- Delivered routine resident care, monitored vital signs, assisted with showers, and provided ice to enhance resident comfort.
- Assisted patients with daily living activities and personal care needs.
- Delivered routine resident care, monitoring vital signs, assisting with showers, and providing ice as needed to enhance resident comfort.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety in patient living environments.
CNA – Certified Nursing Assistant
White Oak Manor
Shelby, NC
03.2008 - 12.2008
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Delivered patient care through feeding, changing, and cleaning support to enhance patient comfort.
- Maintained clean, safe, and comfortable environment to promote patient well-being.
- Documented patient information accurately in electronic health records.
Education
Central Sterile Processing Technician Program -
Catawba Valley Community College
Hickory, NC 09.2026 - 12.2026
Phlebotomy -
Cleveland Community College
Shelby, NCCNA Certification -
Isothermal Community College
Forest City, NCHigh School Diploma / Equivalent -
Isothermal Community College
Forest City, NCSome College (No Degree) -
Cleveland Community College
Shelby, NCSkills
- Patient Safety & Observation
- Patient Care & Activities of Daily Living
- Vital sign monitoring
- De-escalation & Safety Awareness
- Infection Prevention & Disinfection
- Infection control
- Medical record documentation
- Phlebotomy & Specimen Collection
- HIPAA Confidentiality
- Effective communication
- Communication & Customer Service
- Team collaboration
Certifications And Credentials
- Certified Nursing Assistant (CNA)
- Phlebotomist / Phlebotomy Certification
- Patient Safety Attendant
- CPR Certification
- Driver's License
- Certificate – Cleanliness in Operating Room
- Central Sterile Processing Technician Program – Currently Enrolled
Timeline
Central Sterile Processing Technician Program -
Catawba Valley Community College
09.2026 - 12.2026
Patient Safety Attendant
Advocate Health
02.2025 - 12.2025
EVS Housekeeping
Atrium Health
04.2019 - 05.2024
CNA – Certified Nursing Assistant
Accolent Home Health
09.2018 - 11.2023
CNA – Certified Nursing Assistant
Fair Haven
12.2017 - 10.2018
CNA – Certified Nursing Assistant
Harris Home Care
09.2017 - 01.2018
CNA – Certified Nursing Assistant
Peak Resources of Shelby
06.2017 - 10.2017
CNA – Certified Nursing Assistant
Fair Haven of Forest City
04.2016 - 06.2017
CNA – Certified Nursing Assistant
White Oak
04.2015 - 08.2015
CNA – Certified Nursing Assistant
Willow Ridge Nursing & Rehabilitation Center
02.2012 - 05.2015
CNA – Certified Nursing Assistant
White Oak Manor
03.2008 - 12.2008
Phlebotomy -
Cleveland Community College
CNA Certification -
Isothermal Community College
High School Diploma / Equivalent -
Isothermal Community College
Some College (No Degree) -
Cleveland Community College