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CHARLAI DUCKSON
Valley Stream,NY
Work Preference
Summary
Detail-oriented Program and Administrative Professional with over 5 years of experience in education, healthcare operations, and customer service. Expertise in program coordination, data tracking, and stakeholder communication. Effectively manages competing priorities and maintains accurate documentation while collaborating across teams to support diverse needs.
Overview
7
7
years of professional experience
Work History
Special Education Teacher
Gersh Autism
West Hempstead, USA
04.2023 - Current
- Manage individualized education plans (IEPs), progress documentation, student records, and required reports while maintaining accuracy and meeting established deadlines.
- Coordinate with administrators, therapists, support staff, and families to implement individualized programs and communicate student progress and needs.
- Track academic and behavioral data, identify trends, and use findings to adjust programming, document outcomes, and support informed decision-making.
- Balance classroom operations with administrative responsibilities, lesson planning, meetings, documentation, and multiple time-sensitive priorities in a fast-paced setting.
Pharmacy Technician
Rite Aid
Queens, USA
08.2021 - 04.2023
- Supported daily pharmacy operations by processing prescriptions, verifying patient information, managing electronic prescriptions, and maintaining accurate records.
- Resolved insurance and prescription claim issues through clear communication with patients, pharmacists, providers, and third-party payers.
- Maintained HIPAA-compliant documentation, completed high-volume data entry, monitored inventory, and supported an organized, efficient workflow.
Camp Director Assistant
Young People's Day Camp
Queens, USA
06.2019 - 08.2019
- Supported program administration, scheduling, camper arrival and dismissal procedures, activity planning, and daily operational needs.
- Maintained staffing logs, tracked employee hours for payroll, and assisted with administrative records and reports.
Education
Bachelor's Degree - Psychology
Mercy University
Skills
- Program Coordination
- Administrative Operations
- Records & File Management
- Data Entry & Tracking
- Scheduling & Calendar Support
- Stakeholder Communication
- Report Preparation
- HIPAA Documentation
- Microsoft Word
- Excel
- PowerPoint
- IEP Documentation
- Team Collaboration
- Time & Priority Management
Timeline
Special Education Teacher
Gersh Autism
04.2023 - Current
Pharmacy Technician
Rite Aid
08.2021 - 04.2023
Camp Director Assistant
Young People's Day Camp
06.2019 - 08.2019
Bachelor's Degree - Psychology
Mercy University