Food Service Associate
Charle' Taylor
IU Health Hospital
Indianapolis,IN
7
years of professional experience
1
Certification
Detail-oriented Customer Service Professional with diverse experience in airline support, hospital food service, shipping, and caregiving. Delivers effective issue resolution, accurate data entry, and clear communication across various sectors. Supports team workflows while managing inquiries and processing records with professionalism. Strong problem-solving skills contribute to smooth daily operations and enhanced customer satisfaction.
Work History
Food Service Associate
2 Months- Delivered meals to patient rooms, ensuring courteous service and responsiveness to individual patient needs.
- Prepared patient meal trays according to IU Health dietary orders and therapeutic diet guidelines.
- Communicated meal updates to nursing staff and dietary team, facilitating coordinated patient care.
- Maintained cleanliness of serving areas, equipment, and dishroom surfaces, adhering to hospital sanitation standards.
- Followed all health department standards for sanitation and hygiene.
Customer Service Representative
1 Year 11 Months- Assisted Spirit Airlines guests with reservations, changes, and flight information.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer concerns about baggage, boarding, and travel policies.
- Explained Spirit Airlines services, fees, and booking options to travelers.
- Processed ticketing requests through airline reservation systems.
- Reviewed travel documents and verified passenger details before departure.
- Supported gate operations during arrivals, departures, and schedule disruptions.
Childcare Assistant
10 Months- Fostered genuine relationships with each child, enhancing their emotional and social development. Prepare materials that help children explore their environment through learning activities and active play. Work with your co-teacher to implement the lesson plans from the research-informed Balanced Learning curriculum. Maintained a well-kept classroom that promoted creativity, exploration, and confident decision-making. Implemented effective teaching strategies tailored to each child, facilitating their understanding of the world. Ensured children received nutritious meals and snacks to support their health.
- Guided children through play, learning, and outdoor activities.
- Supported daily classroom routines at Serenity Childcare with calm, caring supervision.
- Assisted lead teachers with feeding, diapering, and nap-time care.
In-Home Caregiver
7 Months- Delivered direct patient care and assistance following established care plans. Supported daily living activities, including bathing, dressing, oral hygiene, and skin care, enhancing patient comfort and well-being. Recognized and reported abnormal findings or changes in patient status. Measured vital signs and documented findings accurately.
- Provided personal care and companionship to clients according to Visiting Angels Healthcare care plans.
- Assisted clients with bathing, dressing, grooming, and toileting needs.
- Prepared meals and followed dietary instructions from care supervisors.
Shipping Clerk Associate
1 Year 9 Months- Processed, received, reviewed, and shipped orders accurately and efficiently using inventory management system. Resolved shipping-related issues, including incorrect addresses, damaged goods, and delivery delays, in a timely and professional manner. Prepare and verify shipping documents, including packing lists, bills of lading, and shipping labels, to accompany each shipment Managed the shipping process, coordinating team members to ensure timely order fulfillment.
- Verified shipping labels and order details before dispatch.
- Organized parcels based on destination and delivery routes to optimize shipping.
- Performed package scanning to facilitate efficient shipping processes.
Cashier/Crew Manager
1 Year 3 Months- Interact in a positive and professional manner with guests and coworkers. Worked flexible hours, including evenings, weekends, and holidays. Greeted guests warmly while efficiently receiving orders and processing payments. Managed inventory by unloading and stocking items. Follows Burger King uniform and grooming standards and policies. Worked multiple stations and learned restaurant operations. Coordinated and conducted training and orientation sessions to onboard new employees effectively. Ability to prioritize own and others' work and time to meet deadlines and objectives. Demonstrated leadership skills. Prepared and managed work schedules for all team members to ensure adequate coverage and operational efficiency.
- Processed cash, card, and mobile payments at Burger King register.
- Took customer orders with friendly, accurate service at Burger King counter.
- Handled drive-thru orders and communicated clearly with kitchen staff.
Education
Certificate - Certified Medical Assistant
High School Diploma
Skills
Dietary meal preparation
Dietary compliance
Patient care
Medical terminology
Clinical documentation
Point-of-sale operations
Customer relations
Problem-solving capacity
OSHA expertise
Personal Information
- Work Permit: Authorized to work in the US for any employer.
Certification
- OSHA Healthcare Safety Training, Stepful 2026
- HIPPA Privacy and Security Training, Stepful 2026
Timeline
Food Service Associate
IU Health Hospital
09.2026 - CurrentRead More
Customer Service Representative
Spirit Airlines Inc.
06.2024 - 05.2026Read More
Childcare Assistant
Serenity Childcare
08.2023 - 06.2024Read More
In-Home Caregiver
Visiting Angels Healthcare
01.2023 - 08.2023Read More
Shipping Clerk Associate
Amazon Warehouse
03.2021 - 12.2022Read More
Cashier/Crew Manager
Burger King
11.2019 - 02.2021Read More
Stepful
Certificate from Certified Medical Assistant
Read More
Ben Davis High School
High School Diploma
Read More