Charlee Stone
Jefferson City,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Juice Barista
Product Connections
Jefferson City, MO
01.2024 - Current
- Developed an efficient system for organizing orders while keeping up with customer demand.
- Followed safety protocols while operating machinery such as blenders and juicers.
- Troubleshot minor issues with machines used in the production process.
- Responded promptly to inquiries from customers regarding product availability or pricing information.
- Provided customer service by answering questions about menu items.
- Inspected all fruits for quality control before preparation.
- Utilized point-of-sale software for processing payments from customers.
Sales Associate
Five Below
Jefferson City, MO
10.2023 - 12.2023
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Housekeeper
Holiday Inn Express Hotel Suites
Jefferson City, MO
03.2023 - 10.2023
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Provided information about hotel services upon request from guests.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Followed safety procedures when handling hazardous materials.
- Sanitized all areas of the hotel lobby and public restrooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Responded to requests from guests regarding housekeeping needs.
- Ensured that all health standards were met during cleaning operations.
Arcade Attendant
STRIKERS
Jefferson City, MO
02.2022 - 01.2023
- Maintained a clean and orderly arcade environment by wiping down surfaces, vacuuming carpets, emptying trash receptacles.
- Provided assistance to staff members during peak hours such as helping out with cleaning tasks or attending customers.
- Resolved complaints from customers regarding issues related to their experience at the arcade.
- Sold tickets for redemption of prizes from ticket machines located throughout the facility.
- Inspected game cards to ensure all data was accurate.
- Processed payments from customers in exchange for gaming time or products purchased at the arcade.
- Resolved customer complaints in a timely manner.
- Assisted with promotional activities such as handing out coupons or flyers for upcoming events.
Education
High School Diploma -
Capital City Highschool
Jefferson City05-2024
Skills
- Customer Engagement
- Cleanliness and sanitation
- Menu Memorization
- Social Media Promotion
- Creativity and Innovation
- POS System Operation
- Salesmanship
- Resolving Complaints
- Quality Control
- Cash Handling
- Customer Relations
Timeline
Juice Barista
Product Connections
01.2024 - Current
Sales Associate
Five Below
10.2023 - 12.2023
Housekeeper
Holiday Inn Express Hotel Suites
03.2023 - 10.2023
Arcade Attendant
STRIKERS
02.2022 - 01.2023
High School Diploma -
Capital City Highschool
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