Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLEEN LEWIS

Orlando,Florida

Summary

I am a qualified 220 P&C agent for 20 years, whi is skilled, motivated and a team player with a good work ethic, who works well independently as well as with team mates to handle assignment and am always ready to go beyond basic.

Overview

14
14
years of professional experience

Work History

Assistant Underwriter

Halcyon Underwriters
05.2023 - Current
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Underwriter Assistant for Small Business up to $25,000 in premium
  • Verified data integrity and accuracy.
  • Worked all lines of coverage including General Liability, Business Auto, Excess, Workers Compensation, Property, Bonds
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Provided high level of assistance to help with review, classification, coding, and rating of applications.
  • I work with agents & underwriters daily to determine the needs of the insured.

SBU Account Manager

Stahl & Associates
01.2015 - Current
  • Maintained a book of business in the small business unit ($15,000 threshold) Worked all lines of coverage including General Liability, Property, Business Auto, Umbrella, Workers Compensation, Inland Marine, Bonds. Taking care of daily tasks such as going through activities, DNOC vehicle changes, property/liability changes, assisting in audits, reporting claims,
  • Go over accounts that are set to renew to ensure adequate quotes were received from carrier/broker and applications are updated.
  • Interacted daily with client and underwriters in regard to changes/information needed on accounts.
  • Ran Motor Vehicle Reports
  • Marketed new business.

Commercial Lines Assistant

Morse Insurance Agency
01.2011 - 01.2015
  • Assist Account Managers (middle market) with daily tasks such as processing/issuing certificates of insurance (that included Additional insured's, waivers of subrogation, Primary and Noncontributory) checking policies, assisting account managers with changes to policies, including vehicle changes, MVR's, driver changes, customer billing, working with underwriters.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.

Assistant

Morse Insurance Agency
03.2010 - 01.2011
  • Was personal assistant for owner of the company and assisted personal lines department, answering phones, assisting wall-in clients.

Education

High School Diploma -

220 Proper & Casualty Agent License
Apopka, Florida
05.1996

High School Diploma Apopka -

Apopka High School
Apopka, FL
1996

Skills

  • Proficient in Epic
  • Proficient in PIPS
  • Customer Service
  • New account Creation
  • Decision making
  • Communication

Timeline

Assistant Underwriter

Halcyon Underwriters
05.2023 - Current

SBU Account Manager

Stahl & Associates
01.2015 - Current

Commercial Lines Assistant

Morse Insurance Agency
01.2011 - 01.2015

Assistant

Morse Insurance Agency
03.2010 - 01.2011

High School Diploma -

220 Proper & Casualty Agent License

High School Diploma Apopka -

Apopka High School
CHARLEEN LEWIS