CHARLENA FULLER

Initiated online onboarding via iCIMS, ensuring completion of all paperwork by new hires.

Coordinated background checks and drug screening processes for internal clearance, achieving successful results.

Managed VA security and credentialing packets, auditing submissions for accuracy and compliance.

Conducted weekly follow-ups with new hires and VA security and credentialing departments.

Facilitated federal fingerprinting, badging, and committee reviews with meticulous attention to detail.

• Collaborated with independent VA partners on unique security and credentialing processes for each VISN.
• Coordinated security and credentialing for locum candidates with respective VAs and agencies.
• Oversaw extensive communication among recruiting teams, new hires, clinics, and VAs regarding clearance and start dates.

• Assist in conducting initial resume screenings, evaluating qualifications, and identifying potential matches for job openings.
• Utilize applicant tracking systems (ATS) to manage candidate databases, update candidate profiles, and track recruitment metrics.
• Coordinated recruitment efforts across multiple client accounts and positions.
• Scheduled and facilitated interviews between candidates and hiring managers.
• Maintained applicant tracking system with accurate candidate information.

• Maintain confidentiality of patient records and adhere to all healthcare privacy regulations.
• Facilitate patient referrals and coordinate appointments with specialty clinics and external healthcare providers.
• Accurately collect and enter patient demographic information into the electronic health record system.

• Track and monitor the progress of subrogation cases, documenting all activities and communications.
• Prepare and submit detailed subrogation demands, including supporting documentation and legal analysis.
• Communicate with insured parties, claimants, and external entities to gather information and establish liability.
• Conduct investigations, gather evidence, and collaborate with experts to support subrogation efforts.

• Assist clients with the enrollment process, ensuring accurate completion of paperwork and adherence to regulations.
• Offer specialized advice on various insurance products, including health, dental, vision, life, and supplemental coverage.
• Conduct comprehensive client interviews to understand their insurance and benefit requirements.
• Maintain detailed client records and insurance databases with up-to-date policy details and renewals.