Jasmine Garcia
Naples
Summary
Hardworking and reliable administrative/medical professional with strong skills in customer service and medical reception responsibilities. Offering x-ray certification in foot and ankle, medical assisting experience and competence in various EMR/EHR systems. Strong desire to grow, learn and to assist customers in any appropriate capacity.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
Skin Wellness Physicians
Naples, FL
12.2025 - Current
- Assisted in patient intake and medical history documentation.
- Coordinated appointment scheduling and maintained patient records efficiently.
- Supported dermatologists during examinations and procedures, enhancing workflow.
- Administered medications and vaccines under supervision, ensuring patient safety.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
The Woodruff Institute of Dermatology
Naples, FL
2020 - 2025
- Completed administrative and clinical tasks in the physician's office and addressed customer service needs at reception.
- Educated patients on post-treatment care and skin health best practices.
- Ensured compliance with HIPAA regulations through diligent record handling.
- Collaborated with team members to improve patient satisfaction and service delivery.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Receptionist and Assistant
Foot and Ankle Specialists of Naples
01.2018 - 01.2020
- Greeted patients, assessed needs, and directed to appropriate personnel to ensure timely care.
- Answered and directed incoming calls using multi-line telephone system.
- Facilitated patient check-in process to ensure accurate record-keeping and service delivery., form completion and scheduling.
- Facilitated diagnostic and technical treatment procedures through the setup and operation of specialized medical apparatuses.
- Managed patient check-in and scheduling using electronic health record (EHR) systems.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Retail Sales Associate
Dillards
Naples, IT
01.2017 - 01.2018
- Positively engage with each customer, providing professional and polite support for sales and service needs.
- Processed payments and maintained accurate drawers, ensuring financial accuracy and accountability.
- Maintained up-to-date store, product, and promotional knowledge to support sales initiatives.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems
Retail Sales Associate
Hobby Lobby
Naples, IT
01.2014 - 01.2017
- Engaged in friendly conversation with each customer to assess their needs.
- Customer service to help locate items and suggest merchandise without being intrusive or pushy.
- Managed cash register operations using POS system, including processing sales and returns.
- Provided information on current promotions and addressed customer issues in line with store policies.
Education
High School Diploma -
Golden Gate High School
Naples01.2016
Skills
- Direct patient care
- Patient assessments
- Clinical documentation
- Medical terminology
- EMR / EHR
- Vital signs monitoring
- HIPAA compliance
- Patient scheduling
- Data entry
- Customer service
- Compassionate
Timeline
Medical Assistant
Skin Wellness Physicians
12.2025 - Current
Medical Receptionist and Assistant
Foot and Ankle Specialists of Naples
01.2018 - 01.2020
Retail Sales Associate
Dillards
01.2017 - 01.2018
Retail Sales Associate
Hobby Lobby
01.2014 - 01.2017
Medical Assistant
The Woodruff Institute of Dermatology
2020 - 2025
High School Diploma -
Golden Gate High School