- Gym Workouts
- Enjoy participating in [activity] for overall physical and mental well-being
- I participate in a variety of outdoor recreational activities
- Outdoor Recreation
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Kayaking
- Camping
- Embracing outdoor adventures such as [activity 1] and [activity 2]
Charlene Brown
760 Orion Road,MI
Summary
Dynamic Lab Technician with a proven track record at ABB Optical Labs, excelling in quality control and maintaining meticulous documentation. Recognized for enhancing safety protocols and optimizing procedures, while demonstrating exceptional attention to detail and a positive attitude. Committed to delivering accurate results and fostering a collaborative work environment.
Overview
7
7
years of professional experience
Work History
Lab Technician
ABB Optical Labs
01.2022 - Current
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Optimized standard operating procedures based on regulatory guidelines.
ABO Certified Optician
Lansing Opthalmology
02.2018 - 12.2021
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in satisfied clientele.
- Educated clients on proper eyewear care and maintenance to prolong the life of their frames and lenses.
- Collaborated with optometrists to ensure seamless care for patients, enhancing overall service quality.
- Assisted customers in selecting appropriate eyewear for their needs, enhancing customer experience.
- Maintained up-to-date knowledge on industry trends and new products, providing informed recommendations to clients.
- Increased workplace safety by maintaining a clean and organized work area, adhering to established guidelines.
- Managed multiple tasks simultaneously while maintaining high-quality standards under tight deadlines in a fast-paced environment.
- Contributed to increased sales by effectively presenting the benefits of various lens options.
- Enhanced team performance through effective communication with colleagues and management, fostering a positive work environment.
- Improved patient satisfaction by offering personalized frame fittings and lens recommendations.
- Troubleshot issues with eyewear fittings or prescriptions, delivering quick resolutions for improved client satisfaction.
- Performed accurate measurements and adjustments for a comfortable fit, ensuring customer satisfaction.
- Conducted comprehensive frame repairs, extending the lifespan of clients'' eyewear investments while minimizing expenses related to replacements or upgrades.
- Ensured proper handling of sensitive patient information by diligently maintaining confidentiality and following HIPAA regulations.
- Demonstrated proficiency in using optical equipment for precise measurements, ensuring optimal visual outcomes for patients.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Maintained safe, clean and organized environment to increase patient comfort.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Aided in selection of eyeglass frames based on customer preferences.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Education
No Degree - Nursing
Oakland Community College
Bloomfield Hills, MISkills
- Attention to detail
- Quality control
- Positive attitude
- Laboratory techniques
- Laboratory safety protocols
- Chemical handling
- Analytical thinking
- Team collaboration
- Equipment setup
- Workflow coordination
- Safety protocols
- Sterile technique
- Laboratory information systems
Interests
Timeline
Lab Technician
ABB Optical Labs
01.2022 - Current
ABO Certified Optician
Lansing Opthalmology
02.2018 - 12.2021
No Degree - Nursing
Oakland Community College
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