Charlene Colley
Crawfordsville,IN
Summary
Driven Family Case Manager with the ability to manage a high caseload, adept in crisis response and building meaningful relationships. Excelled in implementing interventions that significantly improved child safety and facilitated family reunification. Demonstrates problem-solving abilities and teamwork, ensuring client needs are met through effective service coordination.
Overview
18
18
years of professional experience
Work History
Family Case Manager
State of Indiana
Crawfordsville, IN
01.2006 - Current
- Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
- Implemented tailored interventions based on client needs that ensured child safety and lead to reunification.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
- Coordinated with other professionals, such as therapists, medical providers, and school personnel, to address the unique needs of each family.
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Social Science Education
Indiana State University
Terre Haute, INSkills
- Crisis response
- Family reunification
- Relationship building
- Work with families and build supports
- Service coordination needed to obtain permanency
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
Timeline
Family Case Manager
State of Indiana
01.2006 - Current
Bachelor of Science - Social Science Education
Indiana State University