Charlene Colley
Crawfordsville,IN
Summary
Driven Family Case Manager with the ability to manage a high caseload, adept in crisis response and building meaningful relationships. Excelled in implementing interventions that significantly improved child safety and facilitated family reunification. Demonstrates problem-solving abilities and teamwork, ensuring client needs are met through effective service coordination.
Overview
18
18
years of professional experience
Work History
Family Case Manager
State of Indiana
01.2006 - Current
- Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
- Implemented tailored interventions based on client needs that ensured child safety and lead to reunification.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
- Coordinated with other professionals, such as therapists, medical providers, and school personnel, to address the unique needs of each family.
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Social Science Education
Indiana State University
Terre Haute, INSkills
- Crisis response
- Family reunification
- Relationship building
- Work with families and build supports
- Service coordination needed to obtain permanency
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
Timeline
Family Case Manager
State of Indiana
01.2006 - Current
Bachelor of Science - Social Science Education
Indiana State University
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