Charlene Drennon
Republic,MO
Summary
Dedicated and reliable customer service professional with 4 years of experience. Strong and confident in handling various customer interactions and resolving issues efficiently. Demonstrates a willingness to learn and adapt to new roles, with the capability to train for new positions. Committed to providing outstanding service and contributing positively to team success.
Overview
2026
2026
years of professional experience
Work History
Lead Teacher
Safe and Sound Playground and Daycare
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Stock merchandise to shelf
Beer Merchandiser
Heart of America, Beverage Co.
12.2024 - 03.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Stock merchandise to shelf
Overnight Team Lead
Walmart
08.2020 - 07.2024
- Strong communication and interpersonal skills
- Attention to detail and accuracy in documentation
- Ability to handle sensitive information with confidentiality
- Empathy and patience in dealing with patients and families
- Willingness to learn and adapt to changing situations
- Ability to create new work load plans for the staff of the night.
- Encouraging team members.
- Creating written goal plans for self and team.
Overnight Stocker
Walmart
08.2020 - 07.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Online Grocery Shopping
Walmart
08.2020 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Fulfill customer orders
Cashier
Walmart
08.2020 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma - General Education
Republic High School
Republic, MO05.2023
Skills
- Strong communication and interpersonal skills
- Attention to detail and accuracy in documentation
- Ability to handle sensitive information with confidentiality
- Empathy and patience in dealing with patients and families
- Willingness to learn and adapt to changing situations
- Excels in customer service
- Self driven
- Reliable
Timeline
Beer Merchandiser
Heart of America, Beverage Co.
12.2024 - 03.2025
Overnight Team Lead
Walmart
08.2020 - 07.2024
Overnight Stocker
Walmart
08.2020 - 07.2024
Online Grocery Shopping
Walmart
08.2020 - 07.2024
Cashier
Walmart
08.2020 - 07.2024
Lead Teacher
Safe and Sound Playground and Daycare
High School Diploma - General Education
Republic High School
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