Charlene Hixson
Spokane,WA
Summary
Passionate logistics manager with 25 years of experience in the industry. Adept at identifying and solving logistical problems. In depth knowledge of product placement, carrier selection. Ability to handle multiple projects simultaneously with high degree of accuracy.
Overview
37
37
years of professional experience
Work History
Senior Transportation Coordinator
Global Harvest Foods
08.2023 - Current
- Optimize, negotiate, manage and keep current, all rates, contracts, programs and methods for all outbound transportation from all GHF production facilities and 3PL distribution points.
- Notify customer service of any delivery problems such as late delivery, product rejections, product shortage/overages and miss-shipments.
- Coordinate and evaluate any refused or damage product at customer locations for disposition.
- Support pricing group by researching and providing rates for new lanes or potential new business.
- Provide backup support for intra-company transfers and inbound grain loads for procurement and merchandising teams.
Transportation & Logistics Manager
Global Harvest Foods
Spokane, WA
01.1993 - 08.2023
- Responsible for carrier selection
- Negotiate truck rates with carriers and brokers
- Negotiated leases for private fleet of 100 railcars
- Managed team of 4 logistics coordinators
- Researched 3PL options
- Negotiated discounts with carriers for late deliveries
- Track OTD by carrier by lane and make changes as needed
- Prepare and send out carrier scorecards
- Handle railcar issues such as overweight, repairs and end of life turn in
- Analyze data to identify improvement opportunities
- Research and approve invoices that do not meet accrual amounts
- Investigate customer chargebacks and work with carriers to recoup any losses
- Approve and mitigate detention charges
Tax Professional
H&R Block
01.1993 - 04.2013
- Completed and filed federal and state tax returns
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- 15 years experience as evening and weekend supervisor
- This job was held in addition to working full time
Administrative Assistant
Linden Commodities/Northwood Farms
01.1987 - 01.1993
- Prepare purchase and sale contracts, import/export documents
- Order entry
- A/R
- A/P
- Payroll
- Company was purchased by Global Harvest Foods in 1993
Education
Travel & Tourism
Kinman Business University
Spokane, WASkills
- Transportation and Logistics Planning
- Carrier Negotiations
- Vendor Relationship Management
- Problem Solving
- Continuous Improvement Projects
- Attention to Detail
- Interdepartmental Collaboration
- Accountability
Timeline
Senior Transportation Coordinator
Global Harvest Foods
08.2023 - Current
Transportation & Logistics Manager
Global Harvest Foods
01.1993 - 08.2023
Tax Professional
H&R Block
01.1993 - 04.2013
Administrative Assistant
Linden Commodities/Northwood Farms
01.1987 - 01.1993
Travel & Tourism
Kinman Business University
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