Charlene Hulett
Cheektowaga,NY
Summary
Accomplished Correctional Sergeant and Phlebotomist with a proven track record in maintaining facility security and enhancing patient care at NYS Department of Corrections and Quest Diagnostics. Expert in de-escalation techniques and emergency response, significantly reducing contraband instances and ensuring accurate specimen handling. Demonstrates exceptional leadership and compassionate communication skills.
Overview
18
18
years of professional experience
Work History
Correctional Sergeant
NYS Department Of Corrections
12.2023 - Current
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised multiple employees and performance of tasks and managed multiple offenders.
Correctional Officer
NYS Department Of Corrections
06.2010 - 12.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Phlebotomist
Quest Diagnostics
05.2007 - 06.2010
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
High School Diploma -
Lafayette High School
Buffalo, NY06-1999
Skills
- De-escalation techniques
- Emergency response
- Policy enforcement
Timeline
Correctional Sergeant
NYS Department Of Corrections
12.2023 - Current
Correctional Officer
NYS Department Of Corrections
06.2010 - 12.2023
Phlebotomist
Quest Diagnostics
05.2007 - 06.2010
High School Diploma -
Lafayette High School