CHARLENE SHOWERS
Tampa
Summary
Operations Supervisor and Team Leader with extensive experience in managing high-volume business operations and leading teams. Expertise in inventory control, safety compliance, and productivity optimization. Committed to enhancing efficiency and quality within food production and logistics environments.
Overview
9
9
years of professional experience
Work History
Operations Team Leader
SWEETGREEN
St. Petersburg
08.2024 - Current
- Direct daily production and facility operations for a high-volume location, ensuring that all productivity, quality control, and output goals are met.
- Manage shift logistics, coordinate staffing assignments, and streamline operational priorities to maximize efficiency.
- Oversee precise inventory levels, track product usage, and manage supplier ordering needs to ensure uninterrupted, zero-downtime operations.
- Enforce rigorous compliance with food safety, strict sanitation regulations, and corporate operational guidelines.
- Train, coach, and mentor a team of associates on operational standards, safety procedures, and performance expectations.
- Maintain accurate operational data entry, logistics records, and production reporting functions.
Operations Lead and Server
WAFFLE HOUSE
Tampa
01.2023 - 06.2024
- Managed fast-paced, high-volume production and customer delivery operations simultaneously while maintaining strict quality controls.
- Processed high volumes of orders accurately and maintained detailed material and transaction records.
- Coordinated directly with production and support staff to ensure seamless, timely workflow execution under tight time constraints.
- Demonstrated strong leadership, organizational, and problem-solving skills during demanding operating hours.
Barista Team Leader
STARBUCKS
Tampa
08.2021 - 11.2022
- Supervised daily floor operations, coordinated team workflows, and drove performance initiatives during peak production hours.
- Executed daily inventory tracking, material ordering, and predictive operational planning to prevent bottlenecks.
- Supported onboarding, safety training, and employee adherence to strict company compliance policies.
- Resolved customer concerns efficiently and applied tactical problem-solving to maintain operational excellence.
Event and Logistics Coordinator
CLUB DEMONSTRATION SERVICES
Tampa
03.2017 - 09.2020
- Managed physical inventory and product tracking while preparing events autonomously to support operational efficiency.
- Coordinated inventory distribution, product demonstrations, and promotional events, ensuring compliance with operational and safety standards.
- Generated compliance and performance reports daily, ensuring accuracy in data entry and documentation for operational oversight.
Education
High School Equivalency Diploma -
GED
Skills
- Supply Chain Logistics
- Inventory Control and Auditing
- Inventory Tracking Systems
- Process Improvement
- Waste Reduction
- Quality Assurance
- Workflow coordination
- Reporting
- Microsoft Excel
- Spreadsheets
- Workforce scheduling software
- Microsoft Word
- Microsoft Outlook
- Cross-Functional Communication
- Team Leadership and Training
Certifications And Qualifications
- Certified Food Protection Manager, ServSafe
- 10 plus Years of Supervisory and Shift Leadership Experience
Timeline
Operations Team Leader
SWEETGREEN
08.2024 - Current
Operations Lead and Server
WAFFLE HOUSE
01.2023 - 06.2024
Barista Team Leader
STARBUCKS
08.2021 - 11.2022
Event and Logistics Coordinator
CLUB DEMONSTRATION SERVICES
03.2017 - 09.2020
High School Equivalency Diploma -
GED