Charlene Smith
Orange,CT
Summary
Detail-oriented and methodical Accounts Specialist with 17 years of experience in financial operations, including accounts receivable and payable, auditing, and reconciliation. Proficient in various accounting systems and software with a strong focus on accuracy and efficiency. Skilled in financial statement analysis, cash flow management, and optimizing processes to maintain financial compliance.
Overview
18
18
years of professional experience
Work History
Account Executive - Payables and Receivables
Envipco
07.2024 - Current
Account Executive - Payables and Receivables
Envipco
07.2024 - Current
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Maintained records by imaging invoices, debits, and credits.
- Improved invoice processing time by creating a standardized template for all departments to use when submitting expenses.
Account Executive A/R A/P
Reliable Home Care LLC
03.2024 - Current
- Manage full-cycle accounts payable and receivable processes
- Ensure accurate and timely processing of invoices, payments, and reconciliations
- Maintain vendor and client relationships to resolve issues and ensure compliance
- Implement new systems to improve efficiency and accuracy in financial operations.
Medical Records Specialist
Advantmed (Remote)
03.2021 - Current
- Efficiently managed medical record retrieval and filing systems, ensuring accurate and timely access to patient information
- Implemented and maintained a HIPAA-compliant system for handling sensitive patient data, ensuring confidentiality and security
- Audited medical records for completeness, accuracy, and compliance with regulatory requirements
- Conducted quality assurance reviews of medical records to ensure adherence to organizational standards and regulatory guidelines.
Collections Specialist
Daniels Energy
09.2022 - 02.2023
- Negotiated and collected balances in full, achieving consistent performance goals
- Provided exceptional customer service on collection calls, resolving issues calmly and professionally
- Processed payments and applied them to customer accounts
- Counseled debtors on payment options and arranged installment agreements.
Benefits Specialist
Department Of Unemployment Of Mississippi
07.2021 - 01.2022
- Educated plan participants on available benefits and options
- Resolved inquiries and issues regarding benefits and deductions
- Ensured compliance with regulations and maintained confidentiality of participant information.
Accounts Payable and Receivable Specialist
Emerald Transformer
07.2019 - 12.2020
- Managed high volume of accounts, maintaining compliance with payment plans
- Conducted research and analysis to resolve collection issues
- Processed payments and contracts, ensuring accurate record-keeping.
Assistant Manager
Affining Group
02.2007 - 11.2011
- Managed a team of collection agents, providing guidance, training, and performance evaluations to ensure departmental goals were met or exceeded
- Developed and implemented effective strategies to improve collection rates, resulting in a 20% reduction in delinquency rates within the first year
- Analyzed collection data and prepared comprehensive reports for senior management, highlighting trends, challenges, and opportunities for improvement
- Developed and maintained relationships with key clients and stakeholders, facilitating prompt resolution of account disputes and payment issues
- Conducted performance reviews and provided regular feedback to team members to foster professional growth and development.
Education
Associate of Science - Business Administration
Virginia State University
01.1999
Skills
- Accounts Payable and Receivable
- Auditing and Issue Resolution
- Finance and Accounting Operations
- Proficient in Traverse and QuickBooks
- Financial Statement Expertise
- Microsoft Office Suite
- Records Management
- Credit and Collections
- Billing Practices
- Payment Acceptance
- System Maintenance
- Collection Agency Relations
Timeline
Account Executive - Payables and Receivables
Envipco
07.2024 - Current
Account Executive - Payables and Receivables
Envipco
07.2024 - Current
Account Executive A/R A/P
Reliable Home Care LLC
03.2024 - Current
Collections Specialist
Daniels Energy
09.2022 - 02.2023
Benefits Specialist
Department Of Unemployment Of Mississippi
07.2021 - 01.2022
Medical Records Specialist
Advantmed (Remote)
03.2021 - Current
Accounts Payable and Receivable Specialist
Emerald Transformer
07.2019 - 12.2020
Assistant Manager
Affining Group
02.2007 - 11.2011
Associate of Science - Business Administration
Virginia State University
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