Charlene Vasquez Moten
Santa Paula,CA
Summary
Proven expertise in medical billing and records management, honed at Primary Medical Group, showcasing the ability to streamline patient data accuracy and enhance insurance verification processes. Demonstrates exceptional clinical documentation skills and a commitment to maintaining high standards of communication, contributing to improved operational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Intake Referral Sorter
Two Trees Physical Therapy
Ventura, CA
02.2024 - Current
- Managed the sorting of incoming and outgoing efaxes to ensure accuracy.
- Work Multiple efaxes for all Partners
- Sort any and all emails to proper folders
- Manage All faxes/messages in RingCentral
- Request Missing Info from MDs office
- EMR - Raintree Systems
Dispatcher
Fillmore Area Transit
Fillmore, CA
01.2023 - 11.2023
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on Client needs
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Medical Biller/Medical Coder
Primary Medical Group
Ventura, CA
08.2008 - 01.2021
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Submitted electronic claims to various insurance carriers.
- Answered incoming calls regarding billing inquiries from patients and or providers in a professional manner.
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Completed and submitted appeals for denied claims.
- Maintained up-to-date knowledge of medical terminology and coding changes.
- Verified accuracy of patient data in order to assign correct ICD-10 codes.
Education
Medical Coding
Practice Management Institute
Camarillo, CA06-2015
Skills
- Medical Billing
- Clinical Documentation
- Medical Terminology
- Records Management
- Multiple EMR Systems
- Payment posting
- Insurance Verification
- Medical office administration
Timeline
Intake Referral Sorter
Two Trees Physical Therapy
02.2024 - Current
Dispatcher
Fillmore Area Transit
01.2023 - 11.2023
Medical Biller/Medical Coder
Primary Medical Group
08.2008 - 01.2021
Medical Coding
Practice Management Institute
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