Charlene Wilson
Food Service
Chicago,IL
Summary
Dynamic Cafe Team Leader with a proven track record at Cafe Bon Appetit, excelling in team management and customer service. Enhanced operational efficiency through innovative inventory management and staff training, fostering a motivated team environment. Committed to food safety compliance and quality control, ensuring exceptional service and customer satisfaction. I'm also a very hard worker, dependable, a quick learner, I have the availability to multi-task. I will be a great access to your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Team Leader
Cafe Bon Appetit
10.2020 - 04.2026
- Led daily operations, ensuring smooth workflow and high-quality service.
- Trained and mentored junior staff on customer service best practices.
- Developed and implemented efficient inventory management procedures.
- Enhanced team performance through regular feedback and performance evaluations.
Education
No Degree -
Washburn Kennedy King College
Chicago, ILSkills
Food safety
Team management
Barista expertise
Product presentation
Customer service
Food preparation
Sanitation standards
Staff leadership
Food storage
Team development
Quality control
Staff motivation
Waste reduction
Performance evaluations
Allergy awareness
Food safety management
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Team leadership
Verbal and written communication
Cooking techniques
Hygiene practices
Worker training
Cooking
Self motivation
Food and beverage service
Food safety compliance
Professionalism
Task delegation
Greeting and seating guests
Certification
Food Protection Manager Certification
Timeline
Food Protection Manager Certification
06-2024
Cafe Team Leader
Cafe Bon Appetit
10.2020 - 04.2026
No Degree -
Washburn Kennedy King College