Travelling
Charlene Agyemang
Summary
Passionate Success Advocate with over eight years of experience in student recruitment, advising and program management. Superior technical, public speaking and customer service skills, with a demonstrated ability to collaborate with diverse groups. Excellent reputation for resolving problems, improving standards of procedures, and creative thinking.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Senior College Advisor
CollegeAdvisor.com
12.2021 - Current
- Advised clients on best practices to explore college options and assisted in final selection.
- Created and maintained individual records of clients' college application materials, college applications, acceptances, matriculations, scholarships and aid awarded, etc.
- Provided comprehensive support services encompassing career and personal goals of clients.
PATHe Student Success Counselor
Pinellas County Access To Higher Education Program
St. Petersburg, FL
05.2020 - 02.2022
- Educated key constituents on academic opportunities available in local community, with an emphasis on academic pathways at and between two different state institutions.
- Developed internship program for upper-level students enrolled at St. Petersburg College and the University of South Florida.
- Created, pitched, and received approval for program scholarship awarding 20 students at $250 per semester.
- Cultivated and maintained exceptional working relationships with guidance and college counselors, high school and middle school principals, administrators, program managers, and community organizations within Pinellas County.
- Collected and analyzed data to develop programs and deliver informational sessions to key stakeholders.
- Developed workshops, produced events, and arranged speakers in a collaborative manner to create an integrated and sequenced set of experiences for students in the program.
Senior Admissions Counselor
University Of Cincinnati
Cincinnati, OH
05.2017 - 05.2020
- Sub Saharan Africa Territory Manager.
- Facilitated an increase of 38.46% in applications submitted; a 132% increase of admitted students, and a 500% increase in confirmations from Sub-Sahara Africa in Fall 2019.
- Processed, evaluated, and converted international application materials and credentials for admission purposes.
- Holistically reviewed international student applicants for university's most competitive programs and colleges averaging 300-400 decisions per admissions cycle.
- Developed, budgeted, and traveled internationally to recruit students through high school visits, presentations, and individual meetings with students, governments, and private educational partners.
- Advised students and families as they made choices to pursue postsecondary education.
- Spearheaded undergraduate international scholarship renewals and processing.
- Completed special assignments and projects with various offices and departments to aid overall international recruitment efforts.
Member Services Representative
YMCA Of Greater Cincinnati
Cincinnati, OH
07.2016 - 12.2019
- Created a positive environment where everyone feels welcome, encourage and motivate others to become more involved in the YMCA.
- Ensured all members and guests are properly checked in at the member service desk when using the YMCA facility.
- Promoted enrollment and sales of YMCA programs, services and product to members, guests, and participants.
- Completed facility rounds, engaged members, enforced rules, and monitored building.
Program Coordinator
University Of Cincinnati
Cincinnati, OH
02.2015 - 05.2017
- Coordinated on-campus programs, visits, tours, and presentations for international individuals and groups.
- Recruited and advised ELS students while managing transfer process to university for academic degrees.
- Point person for general inquiries and communications including emails, phone calls, and walk-in appointments.
- Facilitated application completion with International Admissions Processing team.
- Proctored TOEFL tests within ELS partner schools.
- Identified and implemented changes to existing processes to improve accuracy, efficiency and costs.
Education
BBA - International Business
The University of Akron
Akron, OH 08.2009 - 05.2014
PBACC - Higher Education Leadership
University of Cincinnati
Cincinnati, OH 08.2019 - 05.2021
Skills
Strategic Partnership Development
Other Relevant Experience
Diversity, Equity and Inclusion in the Workplace Certificate | USF Muma College of Business | 05/2021
Member Services Representative, Central Parkway YMCA of Greater Cincinnati, Ohio | 07/2016 – 12/2019
EFL Teacher, Wenzhou Vocational Secondary School, Wenzhou, China | 08/2014 – 10/2014
Customer Service Representative, The J.M. Smucker Company, Orrville, Ohio | 03/2014 – 07/2014
Professional Groups
Take Stock in Children Volunteer | 2021 - Present
Orion & Alliance Academy Board | 2019 – Present
- President | 2021 – Present
International Association for College Admission Counseling | 2018 - 2020
University of Cincinnati Sub-Saharan Africa Strategy Group | 2017 - 2020
APNET (African Professional Network) | 2016 - Present
- 2019,2020 Symposium Chair | 2019 - 2020
- Scholarship Committee Chair | 2019
NAFSA: Association of International Educators Member | 2015 –2017
Interests
Continuous Growth
Organization
Timeline
Senior College Advisor
CollegeAdvisor.com
12.2021 - Current
PATHe Student Success Counselor
Pinellas County Access To Higher Education Program
05.2020 - 02.2022
PBACC - Higher Education Leadership
University of Cincinnati
08.2019 - 05.2021
Senior Admissions Counselor
University Of Cincinnati
05.2017 - 05.2020
Member Services Representative
YMCA Of Greater Cincinnati
07.2016 - 12.2019
Program Coordinator
University Of Cincinnati
02.2015 - 05.2017
BBA - International Business
The University of Akron
08.2009 - 05.2014
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