Charles Angeline
Middletown,DE
Summary
Seasoned Data Analyst with experience initiating program ideas, problem solving and implementing initiatives. Proficient in Microsoft Office Suite; including Word, Outlook, Excel, Power Point. Knowledgeable in enterprise application installations, documentation and training. Proven to understand customer requirements and translate into actionable project plans. Diligent worker with strong communication and task prioritization skills.
Overview
35
35
years of professional experience
Work History
Data Analyst
Innovative Development LLC
Wilmington, DE
03.2019 - 01.2021
- Experience with: IBM Notes, Microsoft Products, SQL, and Oracle.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures
- Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements
Cyber Legal Advisor
JPMorgan Chase
Newark, DE
06.2016 - 09.2018
- Confer with Litigators to determine criteria for Case Management
- Delegate Case Assignments and Prioritize Work Load and Schedules
- Experience with: IBM, Microsoft, Symantec, HP, and other Enterprise Software/Hardware products
Information Technology Analyst
IBM Global Services
, DE
02.2001 - 05.2016
- Supported clients from AstraZeneca and for the state of Georgia (Georgia Technology Authority, Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements
- Evaluate the organizations technology use and needs and recommend improvements, such as hardware and software upgrades
Backup Recovery Analyst
AstraZeneca
Wilmington, DE
05.1989 - 02.2001
- Assists in developing, implementing, and maintaining policies, procedures, and programs for ensuring the security and integrity of company data, databases, information systems, and technology.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address
- Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements
- Determine computer software or hardware needed to set up or alter system
US Air Force
11.1981 - 10.1985
- Primary duties involved managing a shift of 5 people, and met with other supervisors to coordinate coverage for all shifts
- Provide training to new Airmen and ensured staff training plans were up to date.
Education
Bachelor of Science - Computer Science / Cybersecurity and Information Assurance
Capella University
Minneapolis, MN05.2016
Skills
- Data Summaries
- Trend Data Analysis
- Data Management
- Problem Solving
- Data Synthesizing
- Technical Proficiency
- Strong Verbal and Written Communication
Timeline
Data Analyst
Innovative Development LLC
03.2019 - 01.2021
Cyber Legal Advisor
JPMorgan Chase
06.2016 - 09.2018
Information Technology Analyst
IBM Global Services
02.2001 - 05.2016
Backup Recovery Analyst
AstraZeneca
05.1989 - 02.2001
US Air Force
11.1981 - 10.1985
Bachelor of Science - Computer Science / Cybersecurity and Information Assurance
Capella University