Charles Bauer
Waretown,NJ
Summary
Proven troubleshooter/lineman with 20 years of extensive experience at Public Service Electric and Gas, enhancing customer satisfaction through timely resolution of complex technical issues. Expert in electrical system knowledge and skilled in clear communication, significantly improved system uptime and maintained a stellar safety record. Trained in first aid , OSHA compliance, and adept at fostering a safe, efficient work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lineman/Troubleshooter
Public Service Electric And Gas
06.2004 - Current
- Enhanced customer satisfaction with timely resolution of complex technical problems.
- Leveraged strong communication skills to convey complex information clearly during customer interactions, improving client understanding of resolutions provided.
- Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements within electrical system
- Conducted detailed investigations into electrical system malfunctions, ensuring accurate identification of underlying causes for swift remediation efforts.
- Streamlined troubleshooting processes for increased productivity and reduced outages
- Worked on both dead and energized lines.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Trained new team members in proper procedures, fostering a safe and efficient work environment.
- Maintained solid safety record with no OSHA-recordable incidents.
- Maintained a strong safety record by diligently adhering to OSHA regulations and company policies, ensuring the well-being of both team members and the public.
- Observed company safety rules and regulations to minimize workplace accidents.
- Performed maintenance and reconducting work in varied weather conditions.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
- Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
- Inspected power lines and poles for signs of damage or wear, interference, and degradation.
Education
United States Marine Corps
North Carolina09.2003
High School Diploma -
Holy Cross High School
Delran, NJ09.1999
Skills
Bucket truck operation
Overhead Line Construction
Electrical system knowledge
Electrical power line installation
Power Line Installation
Lockout/Tagout
Electrical Troubleshooting
Repair work
First Aid Training
Protective Equipment Use
Safety Procedures
System Troubleshooting
High Voltage Safety
Emergency Repairs
Grounding Techniques
Troubleshooting
Certification
CDL class A
OSHA compliance training
First Aid/ CPR training
Lockout/ Tagout compliance training
Equal opportunity/ diversity in the workplace compliance training
NERC CIP cyber compliance training
Defensive Driver compliance training
Energized High/Low voltage safety compliance training
Timeline
Lineman/Troubleshooter
Public Service Electric And Gas
06.2004 - Current
United States Marine Corps
High School Diploma -
Holy Cross High School
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