Whitney Shanholtz

Work History

Corn Belt Energy

08.2023 - Current

Performed maintenance and reconducting work in varied weather conditions.
Responded to emergencies and outages that required additional labor and assistance for repairs.
Worked on both dead and energized lines.
Removed old poles and hardware and replaced with new equipment.
Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
Trained new team members in proper procedures, fostering a safe and efficient work environment.
Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
Completed complex installations for major power distribution projects, ensuring adherence to industry standards.
Provided excellent customer service during service calls, addressing concerns promptly and professionally.
Enhanced system reliability through efficient diagnosis and repair of electrical faults.
Elevated customer satisfaction by restoring power quickly after storm-related disruptions.
Strengthened infrastructure resilience, upgrading and retrofitting older lines and equipment to withstand adverse weather.
Boosted network reliability, conducted thorough inspections, and maintenance of power lines and equipment.

First Energy

01.2020 - 08.2023

Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.

First Energy

04.2007 - 01.2020

Performed maintenance and reconducting work in varied weather conditions.
Responded to emergencies and outages that required additional labor and assistance for repairs.
Worked on both dead and energized lines.
Removed old poles and hardware and replaced with new equipment.
Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
Trained new team members in proper procedures, fostering a safe and efficient work environment.
Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
Followed all safety protocols and regulations while working at height and with live electricity.
Participated in ongoing training programs to stay current on industry trends and best practices.
Improved workplace safety by conducting regular equipment inspections and maintenance.
Reduced outage durations with quick response times and effective troubleshooting skills.