Summary
Overview
Work History
Education
Skills
Certification
Websites
Amelia Earhart Award - Civil Air Patrol
Languages
Timeline
Generic

Charles Bell

Lynchburg,VA

Summary

IT Professional with extensive software development experience and CompTIA A+ certification.


Exceptional communication skills. Proven ability to collaborate with clients to resolve
complex networking, operating system, and hardware challenges. Experienced in
managing ticketing systems and creating comprehensive knowledge bases. Skilled in
audio/visual troubleshooting with a demonstrated ability to adapt, learn, and deliver
high-quality results in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Distribution Associate 1

Bausch + Lomb
05.2025 - Current


  • Picked orders of class 2 medical devices with handheld scanners
  • Prepared and checked outbound shipments for accuracy.
  • Packed high volumes of varying orders to strict specifications.

Freelance Creative Director

YakAttack
08.2024 - 11.2024
  • Produced high-quality video ads for distribution across multiple channels, increasing BFCM sales.
  • Crafted original brand packages for new and existing brands, boosting shareholder confidence

Web Developer

Bayer HealthCare Pharmaceuticals
08.2023 - 03.2024
  • Built advanced features and fixed bugs in React web apps
  • Used Microsoft 365 and DevOps ticketing system
  • Collaborated with Back End, Design, QA, UAT and Business teams to accomplish complex tasks.
  • Wrote technical documentation that assisted the development team.

IT, Digital Marketing, Mobile App Developer

Blue Ridge Overland Gear
07.2016 - 08.2023
  • Managed a remote development team. Ran meetings, set the roadmap, and assigned tasks.
  • Designed mobile UI/UX in Figma, resulting in clean, flexible apps.
  • Curated a cohesive set of packages for successful cross-platform apps.
  • Executed two successful database migrations.
  • Built a WordPress backend for blog content delivery.
  • Developed a bespoke white-labeling system, resulting in a high level of code reuse.
  • Retail Sales with in-person customers.
  • Performed Customer Service using Re:amaze ticketing system. Created standardized responses and built automation and tagging flows, resulting in a 10% reduction in AHT.
  • Designed numerous product install guides, which reduced customer service time and improved customer satisfaction.
  • Implemented a network-attached photo and video backup solution, which improved content delivery and quality.
  • Oversaw the creation of a Wholesale site, which strengthened B2B relationships.
  • Implemented and troubleshot numerous website plugins, achieving loyalty, bundling, and inventory goals.
  • Created the content calendar and managed over 30 product launches.
  • Shot and edited lifestyle and e-commerce photography for hundreds of products.
  • Wrote copy for product listings and overhauled an entire e-commerce site.
  • Executed dozens of content collaborations with industry Pros and strategic partners, which increased audience size and strengthened relationships.
  • Planned and produced over 300 YouTube videos across multiple brands, taking the channel from 1k subscribers to over 30k.
  • Helped to craft the brand identity, developing messaging, strategies and marketing materials which helped the company triple in size.

Assembly Technician

BW Integrated Systems
11.2012 - 01.2015
  • Read blueprints and design documents.
  • Collaborated with engineers to solve mechanical problems.
  • Built Plastic Chain and air conveyor systems from start to finish.
  • Chosen to orient new hires and technicians from other facilities.

Construction

01.2008 - 01.2012
  • Worked with various crews in the central Virginia area.
  • Framing, Painting, Drywall, Electrical, Plumbing, Roofing, Decks, Flooring, Tile, Painting, Trim and Demolition

Education

Full-Stack Web Development Program -

UCR Extension
Riverside, CA
01.2020

Skills

  • Ticketing Systems Expertise
  • Linux familiarity
  • MacOS proficiency
  • Azure Entra familiarity
  • SQL proficiency
  • Active Directory proficiency
  • Web Development expertise
  • Collaboration with code repositories
  • PowerShell proficiency
  • PC component expertise
  • Network troubleshooting proficiency
  • Skilled in utilizing Windows OS functionalities

Certification

CompTIA A+ (In-Process)

CompTIA IT Fundamentals+

Amelia Earhart Award - Civil Air Patrol

Achieved the rank of Captain and served as Cadet Commander of the Roanoke Composite Squadron in 2012

Languages

English
Native or Bilingual

Timeline

Distribution Associate 1

Bausch + Lomb
05.2025 - Current

Freelance Creative Director

YakAttack
08.2024 - 11.2024

Web Developer

Bayer HealthCare Pharmaceuticals
08.2023 - 03.2024

IT, Digital Marketing, Mobile App Developer

Blue Ridge Overland Gear
07.2016 - 08.2023

Assembly Technician

BW Integrated Systems
11.2012 - 01.2015

Construction

01.2008 - 01.2012

Full-Stack Web Development Program -

UCR Extension

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