Dynamic Night Manager skilled in complaint handling and customer satisfaction. Proven ability to enhance security awareness and maintain high operational standards.
Overview
2
2
years of professional experience
Work History
Night Manager
Houchens IGA
01.2024 - Current
Supervised overnight operations
Monitored financial transactions, ensuring accuracy in cash handling procedures.
Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Conducted regular inspections of store conditions, maintaining high standards of cleanliness and organization.
Theft prevention
Education
High School Diploma -
Hopkins County Central Highschool, Mortons Gap Ky
Skills
Security awareness
People management
Reservations management
Complaint handling
People Skills
Communication
Listening to Problems before reacting
computer skills
Staff training experience
Problem Solving
Timeline
Night Manager - Houchens IGA
01.2024 - Current
Hopkins County Central Highschool - High School Diploma,