Diligent innovator with robust background in technology and strategic planning. Spearheaded multiple initiatives that streamlined operations and enhanced system efficiencies. Demonstrated expertise in strategic planning and team management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
System Administrator
Aiken County School District
Aiken, S.C.
01.2014 - Current
Mentored junior staff in troubleshooting techniques and best practices, fostering a collaborative team environment.
Drove continuous improvement of IT governance processes.
Developed and implemented technology strategies to enhance operations efficiency.
Led cross-functional teams to implement process improvements and streamline workflows across departments.
Spearheaded organizational change management efforts, aligning resources with strategic goals and objectives.
Cultivated relationships with key stakeholders, ensuring alignment between business strategies and operational execution.
System & Database Administrator
BadgePass
Jackson, MS
01.2012 - 2014
Administered database systems ensuring optimal performance and reliability.
Developed and implemented backup and recovery strategies to safeguard data integrity.
Led cross-functional teams in database migration projects, streamlining operations.
Collaborated with software developers to integrate databases with applications seamlessly.
High School Teacher
McCormick County Public School District
McCormick, S.C.
01.2011 - 01.2012
Integrated innovative teaching tools and methods to foster collaborative learning environments.
Developed and implemented engaging lesson plans aligned with curriculum standards.
Mentored students in coding projects, promoting critical thinking and problem-solving skills.
Evaluated student progress through assessments, ensuring alignment with educational standards.
Cultivated a positive classroom environment fostering student participation and collaboration.
Lead Genius
Apple Computer
Jackson, MS
01.2007 - 01.2011
Serving as Team Leader for Apple location R324, including employee supervision, scheduling, training, and hiring.
Supervising inventory management, budgeting, and asset allocation.
Supporting business and education design, sales, and service.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Director of Technology
Galloway United Methodist Church
Jackson, MS
01.2005 - 01.2007
Managed implementation of new software systems to streamline communication and administration.
Oversaw IT infrastructure upgrades, ensuring reliability and security of systems for staff and congregation.
Collaborated with ministry leaders to identify technology needs and provide tailored solutions.
Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI).
System Administrator
Nissan Motor Corporation of America
Madison, MS
01.2001 - 2005
Managed network infrastructure to ensure optimal performance and security across all systems.
Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
Implemented system backup protocols, reducing data loss risks and ensuring recovery capabilities.
Provided technical support for hardware and software issues, maintaining high user satisfaction levels.
Developed training materials for staff on new technology initiatives, enhancing overall digital literacy.
System Administrator
Thermal Ceramics
Augusta, GA
01.1999 - 01.2001
Streamlined IT processes by automating routine tasks, increasing operational efficiency across departments.
Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
Education
Associate of Computer Science - Computer And Info Systems
Piedmont Technical College
Greenwood, S.C.
Bachelor of Science - Computer And Information Sciences
Perdue Global
West Lafayette, IN
2027
Skills
Operations management
Organizational development
Logistics management
Workforce planning
Executive leadership
Strategic planning
Personnel development
Project management
Program management
Community engagement
Innovation and creativity
Compliance and regulations
Certification
CompTIA A+, Network+, Security+, IT Operations Specialist, Secure Infrastructure Specialist, Certified Apple Technician
Affiliations
Member of St. John’s Methodist Church
Member of Mississippi Civil Defense/Emergency Management Association
Event Technology Coordinator for Atlanta cultural convention
Technology consulting volunteer, St. Mary’s Help of Christians Church
Advisor for local business for technology planning and implementation
Timeline
System Administrator
Aiken County School District
01.2014 - Current
System & Database Administrator
BadgePass
01.2012 - 2014
High School Teacher
McCormick County Public School District
01.2011 - 01.2012
Lead Genius
Apple Computer
01.2007 - 01.2011
Director of Technology
Galloway United Methodist Church
01.2005 - 01.2007
System Administrator
Nissan Motor Corporation of America
01.2001 - 2005
System Administrator
Thermal Ceramics
01.1999 - 01.2001
Associate of Computer Science - Computer And Info Systems
Piedmont Technical College
Bachelor of Science - Computer And Information Sciences