Charles Booker
China Spring,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Enterprise Rent-A-Car. Expert in cleaning and sanitizing with a strong work ethic, I excel in customer service. Achieved significant improvements in efficiency and quality, embodying reliability with every task.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Crew Member
Enterprise Rent-A-Car
10.2023 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Assisted in training new employees on proper car detailing techniques, improving overall staff performance.
- Adhered to safety protocols during all detailing activities, minimizing accidents and injuries in the workplace.
- Collaborated with staff to ensure communication regarding reservations and special requests.
- Dropped customers off at different destinations
- Dropped vehicles off auto/body shops or different facilities
Warehouse Worker
Home Shack
10.2022 - 10.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25-50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Built furniture for display and for customers to purchase
- Delivered furniture to customers in a timely manner and safely
Cashier
7-eleven
03.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
China Spring High School
China Spring, TXPhysical Education And Coaching
Howard Payne
Brownwood, TXSkills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Reliability and punctuality
- Forklift operation
- Assembly line experience
- Clear communication
- Inventory restocking
Certification
- Advanced Forklift Operator Certification
Timeline
Service Crew Member
Enterprise Rent-A-Car
10.2023 - Current
Warehouse Worker
Home Shack
10.2022 - 10.2023
Cashier
7-eleven
03.2022 - 10.2022
High School Diploma -
China Spring High School
Physical Education And Coaching
Howard Payne
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