Summary
Overview
Work History
Education
Skills
Timeline
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Charles Boston

Aurora,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

ICQA Problem Solver

Amazon
08.2018 - 09.2023
  • Conducted periodical cycle counts to prevent potential inventory issues.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Communicated with management about potential inventory risks to fulfill orders on time.
  • Responded to departments to provide product or inventory procedural information.
  • Reported problems and concerns to management.
  • Assessed products or services to evaluate conformance with quality standards.

Operations Technician

CenturyLink
01.2008 - 06.2018
  • Improved team output by improving processes to eliminate operational bottlenecks.
  • Reviewed processing errors and helped track down root causes.
  • Researched database failures and collaborated with operations team to resolve problems.
  • Maintained automated processing between systems, identified missing data and manually processed incomplete transactions.

Education

No Degree -

Hinds Community College
Raymond, MS

Skills

  • Office Organization
  • Data Trending
  • Customer Care
  • Workflow Processes

Timeline

ICQA Problem Solver

Amazon
08.2018 - 09.2023

Operations Technician

CenturyLink
01.2008 - 06.2018

No Degree -

Hinds Community College

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Charles Boston