LaShantar Marie Woods

• I work as a stower in the company as well as a problem solver and stow learning ambassador to my resume at Amazon. It is a warehouse environment.
• Analyzed inventory discrepancies to identify root causes and implement corrective actions.
• Streamlined operational workflows to enhance efficiency in inventory control processes.
• Led cross-functional teams to drive continuous improvement initiatives in quality assurance.

• Medication Preparation and Dispensing as well as Shipping it out to the patient
• Delivered exceptional customer service in fast-paced environments.
• Maintained confidentiality and discretion when handling sensitive information.
• Verified insurance monthly and updated patient demographics.
• Assisted patients with copay assistance, ensuring access to necessary medications
• Prepared and dispensed medications, coordinating timely shipping to patients
• Oversaw inventory management by tracking stock levels and ordering supplies.
• Engaged with patients to provide support and answer questions regarding services.

• Utilized internet software and Electronic Medical Records (EMR) systems to manage patient information efficiently.
• Applied knowledge of insurance requirements and medical/clinic terminology to facilitate patient billing processes.
• File claims to the carriers and refile any corrected claim
• Maintained high level of confidentiality and discretion while handling sensitive patient information.
• Collaborated with carriers to resolve issues and denials, ensuring timely reimbursement
• Research insurance policies for reimbursement
• Work assigned insurance carriers claims to see if any correspondence is needed
• Verified insurance and updated the patient demographic.
• Researched insurance policies for reimbursement, facilitating informed decision-making for patients
• Filed claims with insurance carriers and refiled corrected claims to ensure proper processing.
• Initiated appeals for denied claims to seek resolution and secure reimbursement.
• Verified insurance coverage for self-pay patients to ensure billing accuracy and patient understanding.

• Initiate patient financial counseling and assessment of insurance coverage
• Complete insurance verifications and audits for coverage changes and renewals
• Work closely with Insurance Management Team to communicate changes to patient insurance
• Effectively communicate patient benefits and options for continuous coverage
• Effectively communicate patient financial responsibility to patients
• Verify and update patient demographic information as needed
• Collect patient co-pays and deductibles at the time of service
• Assisted patients in locating resources to maintain insurance coverage and address additional needs
• Liaised with patients and facility staff to secure full insurance coverage and enhance patient satisfaction
• Arrange treatments for patients traveling outside of permanent address area
• Arranged transportation for patients to ensure timely access to treatments
• Work directly with Senior Management and Core Team to achieve patient satisfaction
• Managed inventory of clinic supplies
• Managed the clinic budget

• Supervised 6 team members, fostering teamwork and collaboration
• Delivered exceptional customer service, enhancing client satisfaction
• Maintained neat and clean department, supporting operational efficiency
• Responsible for daily product accountability
• Provided outstanding customer service
• Conducted invoice reconciliation to maintain accurate financial records.
• Accountable for daily product management.

ID #: 87756 - Active