Charles Bronk
Mount Laurel
Summary
Dynamic leader with a proven track record at Briad, enhancing operational efficiency and guest satisfaction. Skilled in crisis management and safety protocols, including CPR/AED certification. Expert in fostering team unity and driving sales growth through strategic planning and excellent communication. Achieves results by prioritizing safety and customer service.
Overview
21
21
years of professional experience
Work History
Security Officer
Philadelphia Phillies
04.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
General Manager
Briad
04.2004 - 11.2022
- Managed budget implementations, employee reviews, training, schedules, and food safety standards .
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with guests , vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor Of Arts - English Literature
University of Pennsylvania
Philadelphia, PA05.1998
Skills
Excellent editing, proofreading and writing skills
CPR and AED certification
ServSafe Food Safety
Timeline
Security Officer
Philadelphia Phillies
04.2023 - Current
General Manager
Briad
04.2004 - 11.2022
Bachelor Of Arts - English Literature
University of Pennsylvania
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