Charles Brown
Federal Way,US
Summary
Dedicated security professional prepared for role with extensive experience in developing and executing security strategies. Known for reliability and flexibility, excelling in team collaboration and consistently achieving results. Proficient in risk assessment, access control, and emergency response planning, with reputation for integrity and vigilance.
Overview
7
7
years of professional experience
Work History
Security Specialist
Securitas
Seattle, WA
01.2025 - Current
- Monitored premises to ensure safety, resulting in a notable decrease in incidents and enhanced overall security.
- Maintained accurate incident reports and logs, ensuring compliance with regulatory standards and facilitating audits.
- Trained new security personnel on protocols, enhancing team effectiveness and promoting a culture of safety and vigilance.
- Reviewed security protocols regularly, maintaining compliance and enhancing response times during incidents.
- Promoted a culture of vigilance by mentoring team members, resulting in a more proactive approach to security challenges.
- Encouraged open communication within the team, fostering a supportive environment that improved morale and job satisfaction.
Property Manager
Guestable Inc.
Seattle, WA
04.2022 - 01.2025
- Managed daily operations of residential properties, ensuring tenant satisfaction and retention.
- Coordinated maintenance requests and vendor services to optimize property upkeep and reduce response times.
- Implemented marketing strategies to attract new tenants, enhancing occupancy rates across multiple properties.
- Streamlined reporting processes for maintenance issues, improving communication between tenants and management teams.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Operations Manager
Always on Guard Security
Federal Way, WA
06.2022 - 06.2024
- Streamlined operational processes to enhance efficiency and reduce response times.
- Led a team of security personnel, ensuring compliance with safety protocols and regulations.
- Implemented incident reporting systems that improved communication and accountability across teams.
- Analyzed operational data to identify trends and drive strategic decision-making in resource allocation.
- Collaborated with law enforcement agencies to coordinate responses to security incidents effectively.
- Managed scheduling and deployment of security staff, optimizing coverage during peak times.
- Conducted regular audits of security operations, identifying areas for improvement and implementing corrective actions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Driving Supervisor
Johnny Rps Delivery
Seattle, WA
08.2018 - 05.2022
- Supervised daily delivery operations, ensuring timely routes and achieving noticeable improvements in on-time performance.
- Fostered a culture of teamwork among drivers, enhancing communication and leading to marked gains in overall efficiency.
- Analyzed delivery data to identify bottlenecks, implementing solutions that reduced delays and improved customer satisfaction.
- Demonstrated strong leadership and support, motivating the team to consistently exceed performance targets.
- Streamlined route planning processes, reducing delivery times and enhancing customer satisfaction through timely service.
- Promoted a positive team atmosphere, fostering collaboration and engagement that motivated staff to achieve their best.
Education
Software Engineering
Southern New Hampshire University
07-2024
Diploma - undefined
Igrad
Kent, Washington05.2017
Skills
- Operation manager
- Team Leadership
- Training
- Logistics
- Communication
- Scheduling
- Process Improvement
- Conflict Resolution
- Software Systems
Languages
English
Timeline
Security Specialist
Securitas
01.2025 - Current
Operations Manager
Always on Guard Security
06.2022 - 06.2024
Property Manager
Guestable Inc.
04.2022 - 01.2025
Driving Supervisor
Johnny Rps Delivery
08.2018 - 05.2022
Diploma - undefined
Igrad
Software Engineering
Southern New Hampshire University