Charles Browne

Dynamic leader in engineering and facilities management with a strong focus on operational excellence and collaboration. Expertise in implementing preventive maintenance schedules and managing complex projects to elevate service quality. Proven ability to optimize processes and enhance operational effectiveness while ensuring health and safety compliance. Extensive experience in project planning, resource allocation, and team development, leading initiatives that improve operational standards across multiple facilities.

• Director of Maintenance, The Courvilles at Manchester, Manchester, NH, 01/01/23, Present, Assumed the position as the temporary director to assist with the annual state inspection and survey picking up for approximately 6 months of an open position for the director. I have remained a per Diem employee to cover as needed and assist as requested.
• Director of Maintenance, Langdon Place of Exeter, Exeter, NH, 01/01/23, 12/31/23, As a member of the leadership team at LPE Assisted Living and Memory Care Center, I have managed and hired a team of 7 employees. Increasing the ability to maintain a clean and safe environment. We have undergone many significant repairs that were consistent with bringing the equipment into the future and ensuring a durable extension of life for our facility. Our ability to transition and regroup into a unique and collaborative team has made a difference in our longevity, resident appreciation, staff retention, and community standing. We facilitate teamwork among the staff and the leadership core. Encouraging accountability and taking ownership of our residents, staff, and building.
• Director of Facilities, 110 Grill & Evviva Trattoria, Westford, MA, 01/01/23, 12/31/24, Manage and facilitate all aspects of daily operations for approximately 58 restaurant locations, New England and New York. Review and control all vendor contracts for all locations, reviewing, approving, and negotiating as needed. Provide corrective actions for all life safety, safety, and operational readiness. Conduct on-site walk-throughs and collaborate on best practices and complete health inspection preparedness inspections. Review of all contractor proposals. Engage with landlords, property managers, local fire departments, and health departments. Attended tenant meetings as owner representative for numerous restaurant location committees.
• Regional Chief Engineer/Maintenance Manager, Sonesta Hotels, MA, 01/01/19, 12/31/23, Manage and perform employee hiring/termination, evaluations, and scheduling to ensure operational effectiveness. Serving as Manager on Duty and trained in all departments. Conduct frequent facility inspections to maximize repair response times and enhance guest satisfaction. Provide and sustain a first impression, professional facility, and staff appearance. Assisted with overall budget analysis and cost control for the entire hotel operation. Project management, corporate liaison. Assisted with training the new hotel maintenance managers on an ongoing basis for brand conversion. Maintained revenue process by controlling and estimating budgets. Planned and led the successful execution of operational programs, such as contracting vendors, reviewing and approving proposals for upgrades and changes. Providing Management coverage for General Manager absences at multiple locations.

• CPR/AED/First Aid Certified
• NH Certified Fire Inspector Level 1
• NH Firefighter Level I, II, and Rapid Intervention (Firefighter Rescue) Training
• Federal Emergency Management/Department of Homeland Security/ NH Division of Fire Standards and Training/National Incident Management System - Incident Command Systems 100-400 (Command Level Certified)
• United States Military Law Enforcement Academy

• Project Management, Operations Management
• Propulsion Engineering, Engine Room Operations, Mechanical and Equipment Repair, HVAC Operation and Maintenance, and Diesel Repair and Maintenance
• Management Training Courses: Management Skills, EEOC, Sexual Harassment Training, and Union Relations Training
• Interviews, Investigations, and Interrogations Training
• Law Enforcement and Physical Security Academy
• Leadership and Management Training

• Operations Management
• Engineering Management
• Health & Safety Compliance
• Budget Analysis & Cost Control
• Operational Excellence & Leadership
• Property Management System
• Hospitality & Restaurant Management
• Contract Negotiation & Administration
• Project Management
• Process Improvement
• Relationship Building
• Customer Service