Charles Burdick
Lawrence
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Journeyman Plumber
Moore Water and Air
01.2025 - 11.2025
- Installed and repaired plumbing systems following safety protocols and local codes.
- Conducted routine maintenance checks to ensure efficient operation of plumbing fixtures.
- Assisted in diagnosing plumbing issues, providing solutions for repair or replacement.
- Collaborated with team members to complete projects within deadlines and quality standards.
Journeyman Plumber
Blue Duck Plumbing
10.2022 - 12.2024
- Executed precise installations by following blueprints and technical diagrams.
- Built strong customer relationships through effective communication and service explanations.
- Guided apprentice plumbers in safety protocols and quality workmanship techniques.
- Resolved complex plumbing issues using extensive knowledge of tools and materials.
Thermoforming Technician
Berry Plastics
02.2018 - 09.2022
- Operated and maintained production machinery to ensure optimal performance and efficiency.
- Conducted routine quality inspections to uphold product standards and compliance.
- Collaborated with team members to streamline assembly processes, reducing downtime.
- Implemented safety protocols, promoting a culture of workplace safety among staff.
Education
High School Diploma -
Free State High School
Lawrence, KS06-2016
Skills
- Customer service
- Critical thinking
- Conflict resolution
- Plumbing maintenance
- Fixture installation
- Staff training and development
Certification
- Licensed Journeyman Plumber
Timeline
Licensed Journeyman Plumber
Moore Water and Air
01.2025 - 11.2025
Journeyman Plumber
Blue Duck Plumbing
10.2022 - 12.2024
Thermoforming Technician
Berry Plastics
02.2018 - 09.2022
High School Diploma -
Free State High School