Charles Butler
Pine Hills
Summary
Dedicated professional with expertise in customer service, incident reporting, and safety monitoring. Proven track record of enhancing customer satisfaction and operational efficiency through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Securty and Attendant Control
Andy Payne
Orlando
2024.02 - Current
- Coordinated with team members to ensure smooth daily operations and workflow.
- Resolved customer complaints effectively, contributing to overall customer satisfaction.
- Interacted positively with guests and coworkers to build professional relationships.
- Opened and closed establishment on time with proper setup and procedure.
- Reported incidents of damage or loss to supervisor for immediate remediation.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Monitored premises for potential risks and implemented safety measures to protect patrons.
- Reported safety hazards and customer complaints to management for timely resolution.
- Communicated with management regarding special requests to meet guests' needs.
- Monitored guest behavior for signs of intoxication or disruptive behavior and took action.
- Asked questions and looked for root cause of complaints, obtaining sufficient information to refer to the supervisor.
- Monitored and reported any maintenance or safety issues to management promptly.
- Conducted opening and closing procedures, securing the premises as required.
- Monitored access to facilities, enforcing entry requirements and restrictions.
- Coordinated with external service providers for maintenance and repair works.
- Performed routine checks to ensure equipment and facilities were in good working condition.
- Provided immediate assistance in emergency situations, following established protocols.
Stocking and Inventory
Walmart
Orlando
2020.01 - 2023.11
- Managed inventory levels by restocking shelves with new merchandise to ensure product availability.
- Maintained inventory levels by restocking shelves with new merchandise.
- Assisted with weekly inventory management tasks, including counting stock, restocking shelves, and verifying shipments for accuracy.
- Managed inventory levels by restocking shelves with merchandise from the warehouse.
- Monitored inventory levels and initiated re-stocking processes to maintain optimal stock levels.
- Monitored inventory levels to ensure timely restocking of shelves with new merchandise items.
- Managed inventory levels by monitoring stock availability and ordering supplies when necessary.
- Managed inventory levels by ordering supplies as needed and restocking shelves.
- Conducted regular audits of all parts inventory, ensuring accuracy of records and proper stocking levels.
- Maintained accurate records of inventory levels, restocking needs, and sales data.
- Restocked merchandise and updated inventory sheets weekly to ensure accuracy.
- Organized stockroom merchandise, monitored inventory levels, and ensured proper restocking of shelves.
- Assisted in unloading delivery trucks and stocking backroom areas with product inventory.
- Performed inventory management duties such as stocking shelves, tracking sales data and ordering new merchandise.
- Monitored inventory levels of reagents, media, and supplies, ensuring adequate stock was available at all times.
- Managed inventory by receiving shipments, stocking shelves, and tracking sales.
- Performed daily inventory management duties such as restocking shelves, organizing displays, and counting merchandise.
- Assisted with stocking shelves, rotating inventory, and organizing merchandise displays.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Managed inventory levels by tracking stock availability and coordinating restocking efforts.
- Monitored inventory levels of products in order to anticipate demand fluctuations.
- Directed truck loading and unloading, freight flow, backroom organization, merchandise ticketing, shelf stocking and inventory management and reconciliation.
- Monitored inventory levels of products in order to anticipate demand fluctuations.
Education
Associate of Arts - Business
Spartanburg Methodist College
Spartanburg, SC2018-05
Skills
- Access control
- Safety monitoring
- Incident reporting
- Customer service and support
- Event coordination
- Inventory management
Certification
- Certified Forklift Operator
Timeline
Securty and Attendant Control
Andy Payne
2024.02 - Current
Stocking and Inventory
Walmart
2020.01 - 2023.11
Associate of Arts - Business
Spartanburg Methodist College