Charles Byrd
Desoto,TX
Summary
Senior Manager at DART Police with expertise in project strategy and process optimization. Demonstrated success in designing systems and engaging stakeholders, resulting in effective large-scale technology integrations that enhance operational efficiency. Proficient in team training and implementing transformative solutions across organizations.
Overview
47
47
years of professional experience
Work History
Senior Manager Public Safety Technology
DART Police
Dallas, TX
09.2008 - Current
- Execute complex projects, program initiatives, and technological integrations.
- Oversaw requirements, training development, and implementation of new projects.
- Coordinate with other departments to achieve Board goals and directives.
- Enhance operational efficiency and productivity by developing project budgets, RFPs, and Scope of Work and managing vendor relationships.
- Monitor and evaluate teams, identifying and targeting opportunities for improvement.
- Delivered business strategy and developed systems and procedures to improve the quality and efficiency of operations.
- Served instrumental in organizational transformation and implementation and participated in multiple successful large-scale projects.
- Train, coach, and mentor staff to ensure the smooth adoption of new programs.
- Collaborate with key stakeholders to develop and execute transformation projects.
Security System Technician
TEMSCO Solutions
Dallas, TX
01.2007 - 09.2008
- Provide technical services for security applications and installation/assembly of residential, commercial, and industrial security systems.
- Perform technical support/service to access control, Closed-Circuit television, Integrated Risk Information System access control systems, and Surveillance systems.
- Provide technical assistance and support for the Access control system.
- Oversaw the installation and testing of hardware/software and troubleshot access control system software and hardware-related problems.
- Installation/Service of IRIS, CCTV, and access control systems.
Systems Analyst
Texas Department of Transportation
Desoto, TX
01.2004 - 12.2006
- Identify and develop new and existing Intelligent Transportation System(s) (ITS).
- Perform technical support for analyzing, designing, and implementing automated traffic management systems.
- Collaborate successfully with contractors, government, and private entities to implement new designs and equipment.
- Develop ITS, which includes writing design documentation and methods; preparing work diagrams and data flow charts; evaluating systems hardware and software; analyzing user requirements; testing software, and performing field tests.
- Develop project schedule and coordinate with multiple divisions for system installation, implementation, and upgrade.
- Provide technical assistance and support for TS.
- Assist in reviewing district traffic management plans and inspecting project sites to ensure compliance with system requirements.
- Analyze, research, and recommend hardware and software needs, including assessing resource utilization and justification.
- Write specifications and amendments and contract provisions related to ITS.
- Provide ITS training to users.
- Keep abreast of new technology to improve current and projected systems.
- Research state and federal statutes, opinions, and departmental policies to assist in solving contract problems.
- Prepare and monitor the budget for ITS information resources.
- Coordinate with local television stations and the Public Information Officer concerning the low-frequency television broadcasts of the Advanced Traveler Information Systems (ATIS).
Chief Information Officer/IT Manager
US Ancillary & Evaluation Inc.
Dallas, TX
05.2000 - 12.2003
- Ensure technology systems and procedures meet overall company priorities.
- Implement company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access.
- Ensure network, system, and data availability and integrity through preventative maintenance and upgrades.
- Propose technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
- Analyze business concerns and translate them into technical solutions or develop solutions.
- Provide technology vision to leadership for developing IT initiatives that improve cost effectiveness, service quality, and business development in a constantly changing company environment.
- Establish compatibility with third-party software products by developing programs for modification and integration.
Marine Operation Chief / Information System Officer
United States Marines Corps
07.1978 - 04.2000
- Prepare personnel and equipment for movement and operation.
- Manage the location of the fire direction center in the field.
- Maintain situation map, operations journal, and survey records.
- Perform duties relevant to preparing, reproduction, and distributing operations orders, training orders, memoranda, schedules, status reports, and S-3 periodic reports.
- Prepare operations maps and overlays.
- Assist in establishing and operating artillery meteorological stations, direct atmospheric meteorological observation, interpreting, evaluating, and distributing atmospheric data.
- Train personnel in radar, meteorological, survey, acoustic, and fire direction procedures.
Education
Certificate - Software Design & Solutions
DeVry Institute of Technology
Dallas, Tx01.2023
Bachelor - Technical Management
DeVry Institute of Technology
Dallas, Tx01.2022
The United States Marine Corps -
Washington, DC01.2000
Associate of Applied Science - Electronics
DeVry Institute of Technology
Pomona, CA01.1996
Bachelor of Science - Electronic Engineering
Coastal Carolina University
Jacksonville, NCSkills
- Project strategy development
- Conceptual thinking
- Process improvement
- Problem solving
- Presentation and facilitation
- Equipment management
- Technical oversight
- System design (C#, C, Linux, Java, Python)
- System analysis
- Policy development
- Team leadership
- Project management
- Strategic planning
- Stakeholder engagement
- Staff training
- Solution implementation
- Communication skills
Timeline
Senior Manager Public Safety Technology
DART Police
09.2008 - Current
Security System Technician
TEMSCO Solutions
01.2007 - 09.2008
Systems Analyst
Texas Department of Transportation
01.2004 - 12.2006
Chief Information Officer/IT Manager
US Ancillary & Evaluation Inc.
05.2000 - 12.2003
Marine Operation Chief / Information System Officer
United States Marines Corps
07.1978 - 04.2000
Certificate - Software Design & Solutions
DeVry Institute of Technology
Bachelor - Technical Management
DeVry Institute of Technology
The United States Marine Corps -
Associate of Applied Science - Electronics
DeVry Institute of Technology
Bachelor of Science - Electronic Engineering
Coastal Carolina University
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