CHARLES CHAVIRA
Merrimack,NH
Summary
Experienced Robotics Technician skilled in live robot operation, troubleshooting, and preventative maintenance. Proficient in CAD software, toolmaking, and precision manufacturing, with hands-on experience in developing technical training content. Bilingual in English and Spanish, capable of translating complex technical concepts for diverse audiences and enhancing collaboration and system performance across teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Robotics Technician
Boston Dynamics
Waltham, Massachusetts
08.2022 - Current
- Conduct preventative maintenance and inspections to maintain peak robot functionality.
- Perform advanced troubleshooting and root cause analysis to resolve system issues quickly.
- Collaborate with engineering and product teams to implement system upgrades and new features.
- Interpreted technical documentation and schematics to isolate and resolve system issues efficiently.
- Created and modified custom tooling using CAD software to enhance system performance.
- Train new technicians on robot operations, safety protocols, and diagnostics.
- Developed Spot Repair training content for Boston Dynamics University, translating complex repairs into clear visuals for technical and non-technical audiences.
Machinist: Pneumatic / Air Section
MBTA
Everett, MA
01.2020 - Current
- Perform disassembly, cleaning, inspection, measuring, reassembly and testing of an array of pneumatic valves, pneumatic compressors and AC compressors
- Accurately select parts and tools for each component rebuild
- Interpret schematics and technical procedures to prepare build lists
- Collaborated with team members on larger scale components to achieve production goals and maintain safety standards
- Documented and archived modifications and augmentations for all department components to ensure traceability and compliance
- Maintained high quality standards throughout equipment delivery and shipment phases.
- Fabricate special tooling on the fly to aid with any type of obstacle encountered during component overhaul
- Provide insight and foresight on safety hazards with team within the department
- Facilitated preparations for smooth transition between workflow phases to enhance operational continuity
Lean Coordinator
MBTA
Everett, MA
01.2018 - Current
- Identified problems and proposed ideas to enhance process efficiency
- Timed component processes and implemented alterations to showcase improvements
- Discuss alterations and implement enhancements to processes with employees and management
- Create digital forms for procedures, tools and parts lists with integrated costs
- Revise data entered and finalize standard repair procedure
- Engaged in MBTA / MassDOT mentorship program for career advancement opportunities.
- Core member and active participant of D.E.I. (Diversity Equity and Inclusion) Council
Weekender / Operations
Anheuser Busch
Merrimack, NH
01.2015 - 01.2019
- Demonstrated safety by proactively identifying and mitigating recognized hazards
- Adhered to company 5S requirements and abided by government regulations such as LOTO and Work Permits
- Guided new employees through effective inspection methods to enhance production workflow
- Inspected various types of products to meet high quality control standards
- Exceeded daily productivity goals through collaboration and continuous engaged interest
- Operated, cleaned and sanitized an assortment of industrial equipment
- Transported products, equipment and supplies throughout the production facility
- Completed all assigned work efficiently per SOPs (Standard Operating Procedures)
- Active participant and contributor in daily safety debriefings
Machinist: Machine Shop
MBTA
Everett, MA
01.2015 - 01.2018
- Set up and operated an assortment of machine tools
- Programmed and monitored controls to optimize machining factors for precision outcomes
- Conferred with foreperson and engineers to ensure parts were made to precise specifications
- Consistently achieved 100% accuracy ratings for measurement guidelines defined by engineering
- Fabricated fixtures and jigs to produce complex parts and mechanisms
- Manufactured specialty tools, precision hardware, and replacement parts to meet specific project requirements
- Prototyped, reverse engineered, drafted, and restored worn and unique components to ensure functionality and longevity
- Organized responsibilities to ensure timely completion of production targets.
- Performed preventative maintenance on common tools, machine tools and industrial equipment
CNC Setup / Operator
WH Bagshaw
Nashua, NH
01.2014 - 01.2015
- Complied with ISO 9000 Standards
- Set up jobs from inception to completion, ensuring adherence to specifications and timelines
- Exceeded machine performance levels through statistical data collection and strategic plan implementation
- Implemented process changes to reduce cycle time and increase productivity by 20% on average
- Followed Lean Manufacturing principles and adhered to 6S practices
- Exceled in troubleshooting of electrical and mechanical systems to keep machines performing at the highest level
- Performed preventative and predictive maintenance to increase equipment reliability and runtime
- Contributed to Safety Committee initiatives by providing input on safety protocols
I.S. / I.T. Facilities Coordinator
Conway Office Solutions
Nashua, NH
01.2011 - 01.2014
- Supported, maintained, and troubleshot 500+ systems across 12 locations to ensure operational continuity
- Increased staff productivity and efficiency by supporting a remote, secure log-in and tracking system to minimize downtime and travel costs
- Reduced equipment costs 30% by independently learning how to repair Blackberries, Androids, iPhones, and accessories
- Established procedures to safeguard company assets during employee separations or negligence incidents
- Fostered approachability among employees by encouraging open communication.
- Provided high level of attention to detail and satisfaction to both internal and external customers
Field Service Technician
Conway Office Solutions
Nashua, NH
01.2008 - 01.2011
- Troubleshot, repaired and modified electromechanical components to minimize customer downtime
- Repaired, tested and debugged multi-function devices, printers and fax machines
- Assembled and calibrated new equipment for customer deployment
- Provided exceptional customer service, resolving issues and ensuring satisfaction
- Trained and evaluated peer service technicians to enhance team skills and performance
- Refurbished and processed returning equipment for resale
- Managed and maintained monthly inventory levels to support operational efficiency
Education
Associates - Advanced Machine Tool Technology
Nashua Community College
Nashua, NH01-2017
Certificate - Metrology
Nashua Community College
Nashua, NH01-2017
Associates - Liberal Arts
New Hampshire Community Technical College
Nashua, NH01-2008
Skills
- PCB Repair & Fault Analysis
- Soldering
- Field diagnostics
- Preventative maintenance
- Solidworks
- Technical documentation
- Arena
- Jira
- Salesforce
- Experienced Trainer
- Fluent in English & Spanish
Languages
English
Full Professional
Spanish
Full Professional
Certification
- MassDOT Manager and Supervisor Certificate, MassDOT University, 01/01/19
- CAMWorks Certification, Access Manufacturing Systems, 01/01/18
- Lean Six Sigma White Belt Certification, Nashua Community College, 01/01/14
Hobbies and Activities
- 3D Printing
- Drawing and Designing in SolidWorks
- Vehicle Restoration & Modification
- Vintage Arcade Game Repair & Restoration
Timeline
Robotics Technician
Boston Dynamics
08.2022 - Current
Machinist: Pneumatic / Air Section
MBTA
01.2020 - Current
Lean Coordinator
MBTA
01.2018 - Current
Weekender / Operations
Anheuser Busch
01.2015 - 01.2019
Machinist: Machine Shop
MBTA
01.2015 - 01.2018
CNC Setup / Operator
WH Bagshaw
01.2014 - 01.2015
I.S. / I.T. Facilities Coordinator
Conway Office Solutions
01.2011 - 01.2014
Field Service Technician
Conway Office Solutions
01.2008 - 01.2011
Associates - Advanced Machine Tool Technology
Nashua Community College
Certificate - Metrology
Nashua Community College
Associates - Liberal Arts
New Hampshire Community Technical College