Charles Collins
AFL Telecommunications LLC
Spartanburg,SC
22
years of professional experience
Dynamic leader with expertise in production management and staff development, honed at AFL Telecommunications LLC. Excelled in optimizing workflows and enhancing quality control, achieving a 15% increase in efficiency. Proven ability to mentor teams and implement continuous improvement strategies, ensuring compliance and safety while driving operational excellence.
Work History
Production Supervisor
5 Years 4 Months- Supervised production teams to meet daily output, quality, and safety targets.
- Coordinated staffing, schedules, and workflow to support continuous manufacturing operations.
- Monitored equipment performance and escalated maintenance issues to reduce downtime.
- Enforced OSHA safety practices and reinforced compliance across production floor.
- Collaborated with quality and engineering teams to resolve defects and process bottlenecks.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
General Manager
10 Years- Directed daily waste collection operations, aligning routes, crews, and customer service expectations.
- Oversaw driver scheduling, dispatch coordination, and workload distribution to maintain reliable service coverage.
- Monitored safety compliance, reinforcing DOT, OSHA, and site-specific procedures across field teams.
- Managed equipment readiness, coordinating maintenance needs for trucks, containers, and operational assets.
- Resolved service issues, escalations, and account concerns with timely communication and practical solutions.
- Implemented process improvements to increase route efficiency, reduce delays, and strengthen service consistency.
- Assisted in recruiting, hiring and training of team members.
Living Support Specialist/Behavioral Intervention
7 Years- Coordinated daily student support services across classroom, residential, and campus environments.
- Interpreted communication needs using assistive technology and visual support strategies.
- Monitored student safety, mobility, and participation during academic and extracurricular activities.
- Collaborated with teachers, therapists, and staff to reinforce individualized education goals.
- Guided students through daily living tasks while encouraging independence and consistency.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
Education
High School Diploma
Skills
Quality control
Continuous improvement
Production management
Training and mentoring
Staff management
Production planning
Standard operating procedures
Workflow optimization
Priority management
Staff development
Timeline
Production Supervisor
AFL Telecommunications LLC
06.2021 - CurrentRead More
General Manager
Upstate Waste Management
06.2011 - 06.2021Read More
Living Support Specialist/Behavioral Intervention
South Carolina School for the Deaf and Blind
05.2004 - 05.2011Read More
Dorman High School
High School Diploma
Read More